Deb Muller and the team at HR Acuity offer the best solution in employee relations and investigation management that we have seen. KONE Americas has over 5,000 employees across Canada, Mexico and the United States. It’s fairly typical to expect that investigations and employee relations resolutions might be handled differently across our regions. With the implementation of HR Acuity, our HR partners in the field now use a standardized process and organize all of their information into one common system…allowing for trend analysis and ensuring consistency of actions taken for similar incidents. In addition, due to the efficiencies realized with this tool, our HR partners are now able to spend more time on other critical/ strategic HR functions for the business. But what makes their solution so special is the personal touch and professional support that Deb and her team provide. We have established a partnership in the truest sense of the word
I highly recommend HR Acuity to any HR professional responsible for conducting investigations. This tool will help you create consistent practices around how you do investigations and how you create documentation of those investigations. It will help the less experienced investigator learn good investigative processes by taking them step by step through the important parts of any investigation, identifying witnesses, gathering evidence, evaluating what other questions need to be answered and ultimately how to base your conclusion on all of the materials you have reviewed. HR Acuity is a true asset to the highly experienced investigator as well.
As someone who has been conducting investigations for over 20 years, first as a criminal defense attorney, then as a civil litigator and now as a Senior HR Professional, I am able to quickly indentify the steps I need to take to conduct an effective investigation. HR Acuity is helpful in both giving me a user friendly way to document my investigative path as well as slowing me down a bit to make sure that I am focusing on the unique aspects of this particular situation and not going on “automatic pilot” just because I have handled a number of similar issues in the past.
Debbie Muller and her team are a pleasure to work with and expert at helping their clients maximize HR Acuity’s potential in the client’s particular work environment. As an HR Director, I am confident that HR Acuity will assist us in minimizing our liability for years to come.
In a time when HR documentation and compliance are essential, but budgets are scarce, HR Acuity On-Demand has been the perfect solution for our company. The web-based program is easy to use yet comprehensive. In addition, we have receive excellent customer service support from HR Acuity. It has been wonderful to have such a cost effective and yet complete solution for our employee relations documentation needs.
Using HR Acuity has been a huge help in structuring the issues and gathering the data for a current investigation
Karen Butterod
KONE, Legal Counsel
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I have found myself going out of my way to document thing s that otherwise would have seemed too much of a hassle in the past.
Rachel Campbell
Schlesinger Associates
Senior Project Manager
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HR Acuity On-Demand ensures that each investigation is thoroughly and thoughtfully planned in advance and is conducted using a standard process, all in a user–friendly and very efficient format.
Rebecca Trotsky
KONE, HR Director
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As always, you were the consummate professional and provided great insight into our investigation. While no one ever wants to be in one of these situations we are lucky to have you as a partner we can call on.
Patricia Clifford
D&B, Senior Vice President
Human Resources