Higher Education Case Study

Having recently undergone a furlough that included both instructional and non-instructional staff, a respected east coast university experienced a surge in litigation claims alleging age and gender discrimination. Even before the layoffs, the university had received more employee-related claims in 5 years than it had seen in the previous 25 years. Compounded by the complexity of a unionized environment with distinct grievance processes and a decentralized documentation process, human resources at the university was struggling to manage the investigation and documentation of employee-related misconduct allegations.