Employee Relations Playbook: Investigations: From Allegation to Aftercare

Strong employee relations (ER) is a moving target, and ER professionals are caught in the crosshairs of exponentially nuanced employee expectations, increasingly complex employment laws, rapidly changing corporate policies, and the constant pressure of avoiding a PR crisis.

Despite external pressures driving so much change, employee relations professionals must still deliver a consistent internal process that promotes transparency and builds trust for everyone involved. Only then can an organization proactively resolve complaints rather than defending them in the court of public opinion.