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The role of HR in local government is to deliver a service that supports the needs of the people. The HR department is responsible for providing services such as recruitment, talent management, workforce management, training and development, performance management and employee relations. Human resource departments are also accountable for supporting the needs of employees and managers by equipping them with advice on any employment issues that may arise. They also need to ensure that all employees are aware of their rights and responsibilities as well as any changes in legislation or policies.
Within government entities and the public sector, HR leaders are also expected to oversee a very different set of responsibilities than the private sector. Although members of the federal government are often well-equipped with HR software and experts to handle their payroll and other related tasks, local governments (those run by a regional or local authority) may not be as fortunate. They usually rely on outside help for HR software or outsourcing to handle these tasks.
Government agencies have a number of HR management challenges within their industry, including:
Local government teams are often in the dark when it comes to managing their workforce. They have to rely on outdated methods, such as spreadsheets and manual processes, which are not only inefficient but also a safety concern. HR technology and HR software can provide solutions to the HR team of government agencies that are looking for ways to streamline their processes, reduce costs and improve customer service.
The best software for HR is user-friendly while providing automated processes that can be customized to the needs of government bodies. There are many HRMS providers on the market, but not all of them are suitable for your needs. A good way to find out if a particular software will benefit your HR team is by looking at its features and capabilities.
HR Acuity provides an issue management HR software solution that monitors employee behavior and provides HR professionals insight into the potential for issues as well as a base for managing them when they do occur – so they can be prevented or resolved quickly. Our employee relations management platforms provide a centralized database for all employee data and information as well as real-time analytics on the performance of employees as well as their position within their employee journey.
Reach out to HR Acuity for a free demo of any of our platforms and to get the conversation started.
Tap into a single source of the truth for case management, investigations and reporting.
Easily update ER reports to share with leaders and constituents.
Create and execute consistent policies and processes so employees know what to do and what to expect when issues arise.
Need more information? We’d love to hear what’s on your mind!