The #1 AI Employee Relations Platform Trusted by Leading Enterprises
HR Acuity’s AI employee relations software is the gold standard for defensible, bias-free case management—purpose-built for HR, ER and compliance leaders. Trained on two decades of real-world investigations and ER best practices, our AI case management software for HR goes beyond automation. It surfaces critical insights, streamlines case analysis and empowers HR, compliance and ER teams to act with confidence. This is enterprise-grade AI designed for fairness, built for action and proven to protect what matters most: your people and your organization.
Smart. Secure. Designed for ER.
AI That’s Trusted by the World’s Leading Brands
At HR Acuity, our approach to AI is completely different from anything else in the market. Every insight, suggestion, and automation is rooted in proven methodology. We’ve trained our AI on what actually works in ER, and we’ve done it with enterprise performance, defensibility, and trust in mind.
Powerful AI Capabilities Purpose-Built for ER
HR Acuity’s AI provides intelligent capabilities that elevate how teams manage investigations, analyze data, and support employees. At the heart of our AI platform is olivER™—your always-on, AI-powered employee relations companion. Trained on HR Acuity’s trusted best practices, benchmarks, templates, and workflows, olivER helps teams work faster, smarter, and more confidently.
Our AI Case Management Software for HR Includes:
Smart Case Insights
Detect trends and patterns in real time, with built-in data visualizations—so you can spot risks early and take action.
Automated Case Summaries
Get summaries and crucial insights tailored to each situation without drawing biased conclusions.
AI-Generated Interview Questions
Questions customized to case context and investigation best practices for deeper, more effective interviews.
Enhanced Benchmarking Suggestions
See where your organization stands against industry data and get actionable, ER-specific improvement steps.
olivER for Your Data
Your loyal AI companion turns complex case trends, performance metrics, and workload analytics into natural-language insights—just like talking to a teammate.
Pre-Loaded Prompts and Best Practices
For your everyday needs—from drafting letters to guiding investigations. Just ask: “What are best practices for interviewing a witness?” or “Draft a letter for a harassment investigation.”
AI-Powered Hotline Reporting
Enabling anonymous, guided intake with real-time status tracking for employees through Speakfully.
Built-In Language Translation
Help global ER teams respond equitably and efficiently to issues across borders.
Writing Assistance Across the Platform
Help ER professionals communicate next steps and outcomes with clarity and consistency.
Buyer Beware: Not All Employee Relations AI Is Created Equal
Imagine this: You’re in a deposition. A plaintiff’s attorney is questioning every detail of your investigation. Can you stand behind it with full confidence—or did AI fill in the blanks for you and draw your conclusions?
This is the risk organizations take when they rely on AI tools that weren’t built for the complexity of employee relations and investigations.
Other AI tools for employee relations promote fast automation and simplified workflows—but speed without structure leads to inconsistent outcomes, biased decisions, and increased liability. When AI isn’t trained on proven ER standards or defensible processes, it leaves you exposed when it matters most. Learn what happens when you get it wrong by watching our recent webinar with plaintiff attorney Lori Deem here.
HR Acuity does it differently. Our AI never draws conclusions. It gives you data, insights, and guidance—to support defensible, transparent outcomes.
Why HR Teams Trust Our AI-Powered Employee Relations Tool
- Employee Relations Software Built for Compliance: Built on nearly 20 years of employee relations expertise, our AI is trained specifically for the sensitive, high-stakes work ER teams face every day. It works alongside you, not instead of you—giving you data, context, and confidence.
- Unmatched Data Depth: We’ve powered more ER cases than anyone in the industry—giving us both the volume and quality of data others simply don’t have.
- HR Software That Reduces Bias: Our AI never draws conclusions, makes decisions, or uses demographic data to inform recommendations. Our AI is trained on our trusted frameworks, benchmarks, and proven best practices—delivering credibility you can count on.
- Real Benchmarks, Real Insights: Our AI is the only one powered by proprietary employee relations benchmark data.
- Complete Confidentiality: Your data is never used to train our models. We never pull from the open internet. Read our AI Governance Policy to learn more.
Built-In Best Practices + Support, Right When You Need Them
olivER delivers fast, trustworthy answers with pre-loaded prompts to jumpstart your workflow and is fully trained on HR Acuity support materials, saving you time and clicks.
Talk to Your Data Like You Talk to a Colleague
- Summarize the top issue categories this quarter.
- Who are the top 5 case owners by duration?
- Show top 10 case locations with average case duration in table form.
- How does case duration vary by case type or status?
- Can you create a bar chart showing case volume by month?
- How many cases were substantiated, unsubstantiated, or inconclusive?
Frequently Asked Questions
-
HR Acuity is the leading employee relations case management software, purpose-built with ER workflows, compliance standards, and now, AI-powered decision support through olivER™.
-
Yes. olivER uses generative AI to deliver relevant answers from HR Acuity’s trusted resources and analyze your data to provide smart, factual insights—without making conclusions on your behalf.
-
olivER draws from thousands of pages of proprietary HR Acuity content, including benchmark reports, templates, training materials, and support documentation—constantly updated and curated for ER professionals.
-
olivER is built specifically for employee relations. Unlike others that risk bias or surface incomplete data, olivER avoids drawing conclusions and excludes demographic data from its analysis. It doesn’t rely on open web content and never trains on customer data—ensuring reliable, bias-mitigated, enterprise-grade support.
-
olivER meets the same stringent security standards that govern the HR Acuity platform. Your data is never used for training, and your questions are not tied back to individuals or organizations.
-
Yes—when used responsibly. HR Acuity’s AI is trained to support unbiased decision-making by excluding demographic data, focusing on facts, and following structured, defensible ER processes.
-
HR teams use AI to automate documentation, analyze trends, draft investigation materials, surface patterns in case data, and guide processes with proven ER best practices—all without AI making decisions on their behalf.
-
The biggest risks include bias, black-box outcomes, and decisions based on incomplete or unverified data. HR Acuity mitigates these risks by training AI on proprietary, proven ER standards and never allowing AI to conclude or act independently.
-
Look for tools purpose-built for employee relations—not generic HR AI. Your platform should:
- Follow proven ER workflows
- Avoid drawing conclusions
- Keep data private
- Provide guidance, not guesses
HR Acuity checks all the boxes—and then some.
Our Customers Are Our Biggest Fans
Hear from just some of the people who have benefited from the cutting-edge HR software that HR Acuity has to offer:
-
“IU Health has received exceptional support and service from HR Acuity. Throughout our journey to select and implement a case management system, the team has been incredibly supportive at every stage—selection, contract, implementation, training, and go-live.”
Human Resources Operations
-
“HR Acuity truly is the best ER case management and investigation software solution on the market.”
Executive Director of HR Compliance
-
“I can easily discover trends and metrics that help the organization to be more proactive and get ahead of issues. I can see areas of concern and then make decisions on how we will handle them.”
Associate Director of HR & Employee Relations
-
“We really needed a way to become more sophisticated and drive better record keeping. HR Acuity really provides us with some excellent reporting tools and allows us to get that high-level overview for executives so that they know what areas they need to put resources into.”
Director of Associate Relations & Policy
-
“Workplace violence issues, harassment, discrimination, and retaliation are our top concerning risks. HR Acuity allowed me to manage hotspots and dig in with valid information of where things are really happening.”
HR Director, Employee Relations
-
“With others, you have to adapt your process to use the tool; with HR Acuity, the process IS the tool. It walks us through, it helps keep it consistent with all of our investigators around the world, and it creates the guardrails for how we run our employee relations cases and investigations.”
Senior Director, Employee Relations
-
“We are now able to clearly see trends and gaps and can take a proactive approach to our ER. We could never do this type of analysis before we had HR Acuity.”
Head of Employee Relations & HRBP NA
-
“HR Acuity makes the investigations process so simple for our investigators. It’s really allowed us to drive more consistency in our case management practices and really just have better quality data.”
Senior Director of Global People Consulting and Employee Relations
-
“If you’re on the fence about bringing HR Acuity into your organization, don’t be. It gives you a line of sight to what your teams are doing, what they’re working on, what their load is like. So if we’re seeing something show up in a case, we have the ability now to tweak the way that process is handled.”
Employee Relations and Compliance Manager
-
“HR Acuity gives me the visibility to be able to use the insights and trends to take proactive actions, as well as manage our cases on a day-to-day basis.”
Senior Director, Employee Relations
-
“HR Acuity has everything we need to handle employee issues consistently, confidently and compliantly. It’s an ER solution that’s built by ER professionals for ER professionals.”
Head of Employee Relations
-
“HR Acuity has really helped us with our credibility in the business. We had a lot of manual processes and it’s really helped to automate and streamline. It’s been a really powerful tool in helping us have insights, data at our fingertips, the ability to produce reporting for our C-Suite leadership as needed, where hotspots are, how we can action.”
Head of Global Employee Experience
