Meet olivER, Our Employee Relations AI Software Tool
olivER, your responsible AI-powered companion from HR Acuity, is designed to increase your efficiency, simplify case analysis and enhance your decision-making capabilities by leveraging facts from your employee relations and investigation data and best practice content from HR Acuity. More than just an assistant, olivER stands as your steadfast partner in navigating the intricacies of HR and employee relations, offering unwavering support whenever you require it.
Leading Brands Trust HR Acuity
Your Multifaceted, 24/7 Companion
A Wealth of Knowledge and Expertise
olivER is trained on nearly 20 years of HR Acuity company research, enabling you to access a wealth of best practices, employee relations research, valuable content and resources, and product support documents. It’s like having the entire HR Acuity team at your fingertips.
Versatile Capabilities
olivER securely analyzes case information, offers actionable insights and automates tasks such as generating case summaries and timelines, introducing a new level of efficiency, transparency and intelligence.
Secured Data
olivER is a loyal companion, so your questions are not traceable to any individual or company, nor is the data shared with the internet or anyone else. Read our organizational AI Governance Policy here.
Best Practices at Your Fingertips
Dive into a wealth of best practices, research, valuable content and resources to help you navigate the intricacies of HR and employee relations.
Get started in seconds with pre-defined prompts to help you get AI-powered answers for all your pressing employee relations and investigations questions, like:
- What is the most effective way to manage high case volume?
- Can you provide a brief overview of the current trends in the ER industry?
- List training suggestions for employees on diversity and inclusion. Keep it short. Display it in German.
- Write me a short sample letter for an employee involved in a workplace harassment case.
Ask Questions about Your Data
Engage with your case information conversationally, making data analysis as easy as chatting with a colleague. For example:
- Write me a paragraph to summarize the top issue categories and groups involved.
- Can you show me the top 5 case owners by case duration?
- List top 10 case locations by case count and list the average case duration. Display the case location, case count, and average case duration in table form.
- Create a pie chart to show the top 10 case status by category.
More olivER Features
Summarize Case Information
Automatically compile case details, employee history, documents and policies, saving you valuable time.
Generate a Case Timeline
Easily create a comprehensive timeline of events for any investigation or employee issue to help you decipher conflicting information and/or large amounts of data to determine the order in which incidents occurred, assess credibility and reach the right conclusion in a timely manner.
Organize Findings
Utilize AI to collate facts after you’ve conducted your interviews and completed all steps in the investigation, aiding in quicker decision-making. Remember, final conclusions are always human driven.
Frequently Asked Questions
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Yes, olivER is a Generative AI tool. GenAI is used to deliver the most relevant answers from our thought leadership and support documentation. In addition, Generative AI analyzes data to provide precise answers specific to the data.
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You can access olivER throughout HR Acuity’s leading ER cases and investigations platform. For more information, please request a demo.
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olivER includes thousands of pages from our ever-growing library of content including best practices from HR Acuity’s annual benchmark studies, our blogs, expert webinars, thought leaders’ materials, and knowledge base documents.
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Our employee relations AI software is different from other AI tools because our use of AI stops short of drawing conclusions from investigation findings, focusing instead on presenting factual summaries. olivER is used to enhance what investigators already do well, not replace. We are carefully building an instruction set to mitigate bias – For example, we avoid incorporating personal demographic information such as pronouns, ethnicity, race or gender into AI-generated summaries to prevent the introduction of bias. Our AI does not crawl the internet to gather best practices content, nor does it use customer data for training purposes. This approach ensures the utmost accuracy and trustworthiness in the solutions we provide.
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All AI data will be safeguarded under the same stringent security protocols that govern all data in HR Acuity. This ensures continuity in our commitment to data protection. olivER does not crawl the internet to gather best practice content, nor does it use customer data for training purposes.
Our Customers Are Our Biggest Fans
Hear from just some of the people who have benefited from the cutting-edge HR software that HR Acuity has to offer:
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IU Health has received exceptional support and service from HR Acuity. Throughout our journey to select and implement a case management system, the team has been incredibly supportive at every stage—selection, contract, implementation, training, and go-live.
Human Resources Operations
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“HR Acuity truly is the best ER case management and investigation software solution on the market.”
Executive Director of HR Compliance
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“I can easily discover trends and metrics that help the organization to be more proactive and get ahead of issues. I can see areas of concern and then make decisions on how we will handle them.”
Associate Director of HR & Employee Relations
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“Workplace violence issues, harassment, discrimination, and retaliation are our top concerning risks. HR Acuity allowed me to manage hotspots and dig in with valid information of where things are really happening.”
HR Director, Employee Relations
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“With others, you have to adapt your process to use the tool; with HR Acuity, the process IS the tool. It walks us through, it helps keep it consistent with all of our investigators around the world, and it creates the guardrails for how we run our employee relations cases and investigations.”
Senior Director, Employee Relations
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“We are now able to clearly see trends and gaps and can take a proactive approach to our ER. We could never do this type of analysis before we had HR Acuity.”
Head of Employee Relations & HRBP NA
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“HR Acuity gives me the visibility to be able to use the insights and trends to take proactive actions, as well as manage our cases on a day-to-day basis.”
Senior Director, Employee Relations
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“HR Acuity has everything we need to handle employee issues consistently, confidently and compliantly. It’s an ER solution that’s built by ER professionals for ER professionals.”
Head of Employee Relations
