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Next Generation HR Workplace Investigations Management Software

Run consistent, compliant investigations. 

When an HR investigation is required, you need to make sure it’s done properly. Conduct all your workplace investigations using a consistent structure and process that results in thorough, transparent and equitable fact-finding. 

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Are Your Processes Exposing You to Risk?

32% of organizations do not use a required investigation process
Only 20% of organizations gather feedback from employees involved in an investigation
Only 26% of organizations are able to report on substantiation rates

HR Investigation Software That Meets Your Needs

Our proprietary three-step methodology guides you through a standard yet flexible process based on best practices — encouraging employee trust and cooperation, while improving accuracy and defensibility. 

  • Plan: Create a blueprint for your investigations and plan your interviews with guided templates because what you ask is what you uncover.
  • Investigate: Use built-in interview protocols to build trust and ensure efficient, thorough and fair investigations that comply with organizational policies and relevant regulations. 
  • Determine: Review your findings and determine a course of action.

Better Compliance

Built-in protocols and interview guides equip your investigators to ask the right people the right questions, protect attorney-client privilege when required and help your organization remain compliant with the latest laws, regulations and EEOC requirements.

Improved Transparency

Demonstrate your company’s commitment to employees with a standardized process that ensures employee issues will be handled fairly and efficiently. Tighter investigation processes yield better data, making it easy for your organizations to share aggregated outcomes to build employee confidence in the process and let them know their concerns will be taken seriously.

Improved Transparency (with stats)

HR Investigation Software for the Evolving Workplace

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Interview Templates and Interview Protocols

Don’t leave what’s said to chance. Guide investigators with customizable templates to build trust and ensure compliance with policies and regulations. 

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Robust Permissioning

Ensure confidentiality, allow attorney client privilege as needed and manage handoffs to decision-makers to guard against retaliation.

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Comprehensive ThroughCareTM

Guided process for investigations and employee feedback ensures all parties are informed at every step and helps identify potentially unresolved issues. 

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Responsible AI

olivER, HR Acuity’s AI-powered companion, analyzes case information and generates case summaries and timelines, introducing a new level of efficiency and transparency.

Want to See Our Investigation Software in Action?

See it for yourself. Let our expert team show you the path to better workplace investigations with more consistent outcomes.  

Our Customers Are Our Biggest Fans

Hear from just some of the people who have benefited from the cutting-edge HR software that HR Acuity has to offer:

  • IU Health has received exceptional support and service from HR Acuity. Throughout our journey to select and implement a case management system, the team has been incredibly supportive at every stage—selection, contract, implementation, training, and go-live.

    Alicia Harvey

    Human Resources Operations

  • “HR Acuity truly is the best ER case management and investigation software solution on the market.”

    Christina Myers

    Executive Director of HR Compliance

  • “I can easily discover trends and metrics that help the organization to be more proactive and get ahead of issues. I can see areas of concern and then make decisions on how we will handle them.”

    Christopher Vogelheim

    Associate Director of HR & Employee Relations

  • “Workplace violence issues, harassment, discrimination, and retaliation are our top concerning risks. HR Acuity allowed me to manage hotspots and dig in with valid information of where things are really happening.”

    Jennifer Solecki

    HR Director, Employee Relations

  • “With others, you have to adapt your process to use the tool; with HR Acuity, the process IS the tool. It walks us through, it helps keep it consistent with all of our investigators around the world, and it creates the guardrails for how we run our employee relations cases and investigations.”

    Katie Wilson

    Senior Director, Employee Relations

  • “We are now able to clearly see trends and gaps and can take a proactive approach to our ER. We could never do this type of analysis before we had HR Acuity.”

    Kelly Byrne

    Head of Employee Relations & HRBP NA

  • “HR Acuity gives me the visibility to be able to use the insights and trends to take proactive actions, as well as manage our cases on a day-to-day basis.”

    Sam Tyers

    Senior Director, Employee Relations

  • “HR Acuity has everything we need to handle employee issues consistently, confidently and compliantly. It’s an ER solution that’s built by ER professionals for ER professionals.”

    Stephanie Miller, JD, MBA

    Head of Employee Relations

Employee Investigations Frequently Asked Questions

  • An HR investigation occurs when there is an issue or misconduct allegation brought to HR that needs resolving. Such an investigation needs to be done equitably, consistently and comply with local, state and federal laws. 

  • Workplace investigation management software streamlines how organizations address workplace investigations, ensuring consistent processes and ethical practices. It tracks all investigation details in one accessible location, empowering organizations to make informed decisions and take appropriate actions. It is an essential tool for maintaining a safe and compliant workforce, promoting equitable outcomes and accurate record-keeping. 

  • Effective investigation tracking software is essential for organizations to manage workplace investigations efficiently and effectively. It implements standardized processes, facilitates unbiased outcomes and tracks relevant documentation for accurate record-keeping.  

  • Investigators receive the allegations, question individuals, assess the situation once they have all the data, document the entire process and then take appropriate action to ensure a proper and just outcome. Learn more about conducting an HR investigation and best practices to follow. 

  • When any allegation or issue raised from any employee is deemed to be credible regarding abuse, harassment or a critical lapse in professional judgment. 

  • Based on the complexity of the investigation, timelines vary. See our Benchmark Study for the latest data.  

The Eighth Annual Benchmark Study is packed with groundbreaking trends and insights to help elevate your organization’s employee relations strategies.

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Need more information? We’d love to hear what’s on your mind!