A Platform Built for HR & Employee Relations Teams
Spreadsheets and email threads can’t keep pace with the complexity of a changing workplace. HR Acuity gives your team a secure system of record for managing cases, conducting investigations and turning workplace data into insight — so every issue is handled consistently, every decision is defensible and leadership always has a clear picture of what’s happening.
Trusted by Industry Leaders
Your Caseload Is Growing, But Your Tools Haven’t Kept Up.
Discrimination, harassment and retaliation claims are at an all-time high, and a single mishandled case can cost your organization $75K-$350K in litigation alone. Yet many teams are still using retrofitted systems or tools that aren’t designed for the high-stakes nature of employee relations work.
The result: Inconsistent processes, incomplete documentation and risks that don’t surface until they’ve already escalated.
Handle Employee Issues the Right Way, Every Time
HR Acuity gives your team a structured, repeatable process for managing every employee relations issue from intake through aftercare, whether it’s a harassment complaint, a performance issue or a complex workplace investigation.
Every case follows the same consistent methodology built on decades of real-world employee relations experience: That means:
- Consistent issue handling and documentation regardless of investigator tenure or experience
- Compliant, audit-ready records behind every decision
- Early visibility into patterns across teams, managers and locations to enable proactive intervention
- Streamlined reporting so you can answer “what’s happening and why?” with confidence
- AI that’s purpose-built for employee relations, delivering expertise, insights and automation that improve both efficiency and defensibility
“HR Acuity is delivering in a space that has been left untouched for most of my career. They are changing that by creating a platform that provides a complete ecosystem for employee relations professionals, leaders and employees.”
Sara B., HR Acuity User
65% of employees who experienced misconduct and left said it was a factor in their decision.
Get more workplace insights from the 2025 Workplace Harassment and Misconduct report.
Surface Risk Before It Escalates
You can’t prevent what you can’t see. HR Acuity’s AI-powered analytics go beyond surface-level metrics, helping you uncover root causes and identify issues before they escalate.
Know Your Risks
Gain visibility into case volume, duration, status, resolution time and more, empowering you to understand the “why” behind your metrics.
Work with Ease
Leverage intuitive drag-and-drop dashboards for seamless analysis – no advanced data expertise required.
See How You Stack Up
HR Acuity’s exclusive benchmarking enables you to compare your case data with organizations of similar size and industry.
Answer Leadership with Confidence
Transform complex case data into digestible visual reports that support strategic decision-making.
Anticipate What’s Next
Ask HR Acuity’s AI-powered companion questions about your case data and get instant, actionable insights.
Handle Issues Consistently
Use best practice-embedded workflows and templates to support structured issue handling regardless of investigator experience.
Built to Integrate Seamlessly Across Your HR Ecosystem
HR Acuity connects seamlessly into your existing tech stack. Our solution offers integrations with HRIS, ticketing, hotline and CRM platforms, so your team can work within a single connected system from day one.
Frequently Asked Questions: HR Acuity for HR and Employee Relations Teams
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HR Acuity was purpose-built to handle the full range of employee relations issues, from harassment complaints to discrimination allegations, workplace investigations and other employee relations issues. Every case follows the same structured, consistent process from intake through aftercare, built on decades of real-world employee relations best practices.
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Email threads and spreadsheets create documentation gaps, inconsistency and serious legal exposure. When a case ends up in litigation, fragmented records make it difficult to demonstrate that your team followed a fair, thorough process. HR Acuity gives you a single, secure system of record — so every action is documented, every decision is defensible and nothing falls through the cracks.
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General-purpose tools weren’t designed for the nuance of employee relations. They lack the structured workflows, investigation methodology, confidentiality controls and employee relations-specific analytics that HR and ER teams need. HR Acuity is purpose-built by employee relations professionals with best practices embedded.
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HR Acuity’s proprietary three-step methodology — Plan, Investigate, Determine — guides every investigator through the same proven process, regardless of their tenure. AI-assisted investigation plans and timelines mean your newest team members follow the same consistent process as your most experienced investigators.
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HR Acuity’s AI is defensible by design. HR Acuity never uses customer information to train its AI models or pulls from the open internet. HR Acuity’s AI is trained on over 20 years of real-world employee relations context and is built to enhance human judgment, not replace it. It assists with case summaries, interview preparation, writing assistance and more. Unlike black-box AI tools, HR Acuity is fully transparent about how your data is used and protected. HR Acuity’s AI recently won Gold in Brandon Hall Group’s Excellence in Technology Awards for Best Ethical AI & Responsible Technology.
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Yes. HR Acuity connects with all leading HRIS platforms, ticketing systems, HR delivery systems and hotline providers so your team works within a single, connected ecosystem from day one.
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HR Acuity is designed for fast adoption. The platform is intuitive by design, and because best practices are embedded directly into the workflows, your team gets up to speed quickly. HR Acuity’s white-glove onboarding and best-in-class customer success teams support you through implementation and beyond.
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Both. While HR Acuity ensures every case is handled consistently and compliantly, its AI-powered analytics help you spot patterns — across managers, teams and locations — before issues escalate. You can benchmark your case data against peer organizations, monitor trends in real time and use olivER™, HR Acuity’s AI-powered companion, to get instant answers from your case data.
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HR Acuity is designed to scale, from growing mid-size organizations to large global enterprises. Whether you have a team of two or a dedicated ER function spanning multiple regions, the platform adapts to your structure and volume.
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HR Acuity is the only platform purpose-built for HR and employee relations — not adapted from IT service management or general compliance tools. It was built by employee relations professionals, for employee relations professionals, with two decades of real-world expertise embedded into every workflow, template and AI feature.