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Restaurant HR Software

Keep your finger on the pulse of ER across every location.

HR Acuity Is Proud to Partner With Food & Beverage Firms Like:

Restaurant HR Software

The restaurant industry is a busy and competitive business that requires strong attention to detail, knowledge of current trends and excellent customer service and workforce management to stay relevant in such a demanding environment. To keep morale up and train employees on safety and the attention to detail necessary to get through the “dinner rush” requires the right HR manager.

The roles of human resources in the hospitality industry are diverse, and not limited to payroll, scheduling and hiring. The HR department also handles recruitment, training and managing of employee relations. However, in numerous situations, restaurants’ HR tasks are conducted by managers and supervisors at individual franchise locations, who may not have any HR training and often have inconsistent communication with main management, including the restaurant owner.

HR management in the food and beverage industry have to deal with many challenges, such as:

  • Finding the right talent for their restaurant or business who are customer-service oriented and establishing an efficient applicant tracking system.
  • Recruiting employees who can work specific schedules expected from the hospitality industry such as evenings and weekends. Also, attracting and hiring full-time employees is difficult when many working in the industry have multiple jobs or are in school.
  • Attempting to keep reporting issues anonymous is difficult in restaurant settings.
  • Being able to pull reports easily and quickly in a quick-paced industry.
  • Having no centralized data system and relying on historical data to make assumptions about current situations.
  • Motivating restaurant managers and other management to embrace technology as a way to remain competitive in the industry and provide the best customer service possible to guests.
  • Training and developing employees with up-to-date knowledge and skills required of the industry, including health and safety, state and federal compliance training, and more.
  • Ensuring compliance with all restaurant-specific and labor laws both federal and within your state. It’s also a challenge to guarantee all employees are aware of their rights and restrictions within the industry and their own responsibilities when many don’t work together at one time.
  • Dealing with the sporadic shift work common in restaurants and the hospitality industry and the attempt to promote employee engagement with everyone at once while boosting a culture of inclusion and community.

Learn more about how HR Acuity is providing restaurant companies like yours with customized HR software solutions to meet the needs of their employees.

Because many of the managers who handle HR in small business restaurant locations don’t have their own HR professionals, organizations in the food and beverage industry can benefit from the centralized organization and human resource management that an HR software provides. HR software can be used for payroll, scheduling, hiring, employee management and shift management, and is effective for overseeing employee performance management and the interpersonal issues of staff. They also feature a way for regional HR managers to monitor and track behavior and other analytics without needing to be in person at a restaurant.

Restaurant management software can be a key HR tool to facilitate all employees within a restaurant environment in their productivity and customer service abilities. To solve ongoing issue management concerns within these settings, HR Acuity provides issue management restaurant HR software that monitors, tracks and provides feedback on employee performance and behavior within your restaurant operations. We offer the tools and HR solution restaurants need to oversee the many HR variables that can come up in the workplace, especially with the sporadic shiftwork associated with the industry. Our employee relations software also provides one centralized location to securely store employee data and personal information, and gain insight into many aspects of your employees’ productivity and job performance.

Reach out to HR Acuity for a free demo of any of our platforms and to get the conversation started.

How We Help the Food & Beverage Industry. Specifically.

Save Time

Research case data down to the employee level across all locations.

Analyze Trends

Act early to address or prevent issues at the store, regional and national level.

Support Leaders At Every Level

Stay organized and consistent with metrics that matter to the business.

ER Across Industries

Hear from Lyft and LinkedIn on how HR Acuity aided them in their desire to implement ER best practices and processes.
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