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Next Generation Employee Relations and Workplace Investigation Software

You can’t prevent every employee issue from happening, but you can manage how you respond.  Address employee issues consistently, equitably and transparently with our award-winning HR software. Centralize cases, conduct best-practice investigations and analyze data efficiently. 

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How You Respond to Workplace Issues Matters

70% of organizations attributed increases in case volume to mental-health related issues
52% increase in EEOC lawsuits filed in 2023
30% of employees exposed to harassment or misconduct left the organization

A Complete Employee Relations and Investigations Solution

The HR Case management system from HR Acuity provides ThroughCareTM for employees – from issue intake to aftercare – and equips you with powerful insights to ensure compliance, protect your brand and achieve organizational effectiveness.

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Leading Brands Trust HR Acuity

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  • Children's Mercy Hospital logo
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  • Dana-Farber Cancer Institute logo
  • docusign logo
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  • MGM Resorts International logo
  • Nasdaq logo
  • New York Life Insurance logo
  • Phillips 66 logo
  • Robinhood logo
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  • RWJBarnabas Health
  • Shopify logo
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  • Sony Music Entertainment logo
  • Splunk logo
  • Texas Children's Hospital logo
  • Weill Cornell Medicine logo
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Empower Employees to Easily Report Workplace Concerns 

  • Multiple, guided intake methods (available through hotline or online) provide employees with options to easily report workplace incidents. 
  • Quickly message employees, anonymously or directly, about reported concerns through two-way messaging within the platform.  
  • Ensure employees have transparency regarding the status of issues with status updates available by phone or online. 

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Centralized and Consistent Case Management 

  • Track and manage every issue all in one place and easily access up-to-date info when you need it.  
  • Remove room for error and inconsistencies by documenting all cases with reliable and intuitive technology.  
  • Streamline processes and save time by eliminating manual tracking in spreadsheets  and documents.  
  • Know what’s happening in real-time with visibility into issues, behaviors and patterns anywhere in your organization. 

Built-in Workplace Investigation Best Practices 

  • Have peace of mind that cases and investigations will be conducted properly – HR Acuity best practices are built in to help users navigate each step of the process and resolution. 
  • Ensure thorough investigation interviews, regardless of the investigator’s experience level, using configurable interview guides. 
  • Drive efficiency and consistent communication with integrated letter templates.  
  • Provide standardized and court-ready documentation with automatically generated case reports. 

Empower Your People Leaders with the Tools to Manage Employee Issues

  • Help people leaders handle employee issues with confidence through clear, consistent processes.  
  • With managER, you can arm your people leaders with easy access to company policies, coaching for tough conversations, and the step-by-step process they need to respond to and document issues quickly, consistently, and fairly. 

Cutting-edge Insights and Analytics

  • Get a clear picture of what’s happening in your workplace and effortlessly uncover trends, biases, and patterns across your entire business and detect and prevent problems before they become larger issues. 
  • Benchmark your organization’s case metrics with similarly situated organizations through exclusive access to HR Acuity Industry Benchmarks. 
  • Leverage olivER™, your AI-powered companion, to increase your efficiency, simplify case analysis and enhance your decision-making capabilities. 

  • Ensure confidentiality and equip teams with controlled access, entry prompts, and a review process for attorney-client privilege within the platform. 
  • Preserve critical data and apply a legal hold to cases, profiles, groups, or locations to prevent the editing or deletion of information. 
  • Be confident your communications are secure and move communications out of the inbox and into secure case files with seamless email integration, ensuring data integrity and security. 

Secure, Confidential and Trusted

We’ve spent our careers being “the vault.” It’s why we’ve prioritized data center, application, network and authentication security to create the most technologically secure ER solution available. 

  • Data center security: Servers comply with top security standards 
  • Application security: Built by internal and external experts and processes 
  • Network security: All data is encrypted with top level security 
  • Authentication security: Permissions ensure accessibility and confidentiality 

Seamless, Efficient Integrations with HR Acuity

Odds are, you already have software for a variety of other HR and ER functions. That’s why we designed our HR solutions to easily and seamlessly work with what you have. HR Acuity offers three data in/data out integration options, enabling you to connect to your employee or business data without needing to have your IT person on speed dial. 

The end result not only saves you time but feels like you are working within a single system that takes care of all your ER software needs. 

Is HR Acuity’s Employee Relations Software Worth It? Run the Numbers.

Use our ROI Calculator to quantify the actual value of our software to your employee relations and your organization.

Our Customers Are Our Biggest Fans

Hear from just some of the people who have benefited from the cutting-edge HR software that HR Acuity has to offer:

  • “HR Acuity truly is the best ER case management and investigation software solution on the market.”

    Christina Myers

    Executive Director of HR Compliance

  • “I can easily discover trends and metrics that help the organization to be more proactive and get ahead of issues. I can see areas of concern and then make decisions on how we will handle them.”

    Christopher Vogelheim

    Associate Director of HR & Employee Relations

  • “Workplace violence issues, harassment, discrimination, and retaliation are our top concerning risks. HR Acuity allowed me to manage hotspots and dig in with valid information of where things are really happening.”

    Jennifer Solecki

    HR Director, Employee Relations

  • “With others, you have to adapt your process to use the tool; with HR Acuity, the process IS the tool. It walks us through, it helps keep it consistent with all of our investigators around the world, and it creates the guardrails for how we run our employee relations cases and investigations.”

    Katie Wilson

    Senior Director, Employee Relations

  • “We are now able to clearly see trends and gaps and can take a proactive approach to our ER. We could never do this type of analysis before we had HR Acuity.”

    Kelly Byrne

    Head of Employee Relations & HRBP NA

  • “HR Acuity gives me the visibility to be able to use the insights and trends to take proactive actions, as well as manage our cases on a day-to-day basis.”

    Sam Tyers

    Senior Director, Employee Relations

  • “HR Acuity has everything we need to handle employee issues consistently, confidently and compliantly. It’s an ER solution that’s built by ER professionals for ER professionals.”

    Stephanie Miller, JD, MBA

    Head of Employee Relations

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