Assessment and interview technology firm HireVue has stopped using software that analyzes facial expressions to identify certain characteristics of interviewees.
The South Jordan, Utah, company’s platform had recorded candidates’ behavior, speech and intonations and ran them against an algorithm that matched them with specific traits. Now, HireVue says advances in natural language processing have eliminated the need for visual analysis. Because of NLP’s evolution, the company said, “visual analysis no longer significantly added value to assessments.”