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HR Acuity Demonstrates Impressive Revenue and Product Growth, Adds Strategic Leadership Roles, Increases Workforce

May 24, 2022

In its 16th year, Company Revenue Grows 50% Year-over-Year with an Expanding Roster of Companies Adopting its Employee Relations Case Management and Investigation Technology

FLORHAM PARK, N.J.–(BUSINESS WIRE)–HR Acuity, the only human resources SaaS solution for Employee Relations (ER) case management and investigations, cemented its category leadership with significant growth in revenue and staff in 2021 as its platform facilitated the handling of thousands of new cases. In 2021, the company grew revenue 50% over the prior year and strengthened its leadership with two new appointments.

“The challenging work environment over the past two years has put employee relations – once an afterthought – front and center”

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This momentum comes at a critical time in Employee Relations, as COVID-19, the #MeToo movement and intense political discourse have made the employer-employee relationship more important than ever. Trusted by a growing list of Fortune 500 companies, HR Acuity serves more than 240 enterprise organizations across many different industries.

“The challenging work environment over the past two years has put employee relations – once an afterthought – front and center,” said Deb Muller, founder and CEO, HR Acuity. “No matter what its size or industry, no organization should expose itself or its employees to the risks associated with a lack of proper process and communication around employee relations issues. HR Acuity’s momentum clearly demonstrates our leadership as the go-to partner for organizations that recognize the need to build cultures of trust and transparency. Our expanded leadership team and commitment to staffing resources will support future growth and allow us to continue to provide the high level of service and support our customers have come to expect.”

Strategic New Leadership

Dianne Frommelt has been appointed Senior Vice President of Product, spearheading the product strategy and product vision for HR Acuity. Dianne will lead, develop and inspire the team to bring HR Acuity’s product vision to life, drive growth and deliver relevant and highly valuable products and features to its growing roster of clients.

Kate Freer has been appointed Senior Vice President of Marketing, leading planning, development and execution of the company’s strategic marketing program. Kate will be instrumental in scaling the company’s growth in new and existing markets and solidifying its category leadership in employee relations.

Scaling Staffing and Solutions to Meet the Growing Demand

HR Acuity’s newest product, managER™, simplifies and improves employee relations by delivering support at its most vulnerable spot – front-line people leaders – the most direct link between an employer and its employees.

The only purpose-built solution designed to help people leaders effectively respond to employee issues consistently and effectively, managER boosts confidence and frees up employee relations resources to handle more serious employee issues and broader strategic initiatives.

managER addresses the stark reality that 50% of managers don’t have confidence in their own abilities to effectively deal with employee issues as they arise, according to HR Acuity research. With easy access to employee history, company policies and built-in guidance, managER helps people leaders to successfully document and respond to everyday employee issues and concerns. In addition to driving accountability, managER guides when and how people leaders collaborate with or escalate issues to HR.

“For us, managER was not a hard sell,” said Paula Ramirez, VP of HR Shared Services, Boeing Employee Credit Union. “We believe in empowering our people leaders to manage their employees, but we understand that they need the help and guidance that managER provides to them. We’re confident that managER will change our culture, driving more accountability for managers.”

HR Acuity’s rapid growth follows a $47 million minority investment in the company from K1 Investment Management, a leading investment firm focused on high-growth enterprise software companies.

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About HR Acuity

While you can’t prevent every employee relations issue, you can change how you respond. HR Acuity is the only technology platform specifically built for employee relations and investigations management. HR Acuity’s SaaS technology empowers you with built-in intelligence, templates and reporting so you can conduct fair investigations according to best practices; uncover trends and patterns through forward-looking data and analytics; and provide trusted, consistent experiences for your people.


Shannon Smith
mPR, Inc. for HR Acuity