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Survey’s In: 4 Factors Impacting the Employee Experience that Employers Need to Take Seriously

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Your results are in! Here's your personalized ROI with HR Acuity

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  • Number of employees: 7500
  • Number of Employee Relations FTEs using HR Acuity: 38
  • Number of Human Resources business partners/generalists: 1
  • Average annual turnover rate: 10%
  • Average Worker fully loaded annual salary (per FTE): $44,245
  • Average Employee Relations Professional fully loaded annual salary (per FTE): $82,878

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Financial Summary Results
(risk-adjusted estimates)

Over just the first three years of using HR Acuity, you can expect:

ROI


842.67%

Payback period


3.82 months

Total Benefits (PV)


$2,215,280

Financial Analysis (risk-adjusted)

Cashflow Analysis
(risk-adjusted estimates)

Initial Year 1 Year 2 Year 3 Total
ROI $0 640.74% 954.9% 940.31% 842.67%
Payback period N/A 1.62 months 1.14 months 1.15 months 3.82 months
Total benefits $0 $592,588 $738,427 $884,265 $2,215,280

Total Quantified Benefits

Ref Metric Year 1 Year 2 Year 3 Total
Atr + Btr Increased ER and HR team efficacy and productivity $300,911 $300,911 $300,911 $902,733
Ctr Legal risk mitigation and cost avoidance $245,220 $367,830 $490,440 $1,103,490
Dtr Proactive employee retention and turnover reduction $46,457 $69,686 $92,915 $209,058
Atr + Btr + Ctr + Dtr Total Benefits (risk adjusted) $592,588 $738,427 $884,265 $2,215,280

Benefits by Category

[Atr + Btr] Increased ER and HR team efficacy and productivity

[Ctr] Legal risk mitigation and cost avoidance

[Dtr] Proactive employee retention and turnover reduction

Increased ER and HR Team Efficacy and Productivity

The HR Acuity employee relations case management tool helps employee relations (ER) professionals save time. HR Acuity provides the ER team with automated reporting, prepopulated templates, and guidance on case documentation. The ER team can spend more time proactively understanding the data, identifying the root causes of issues, and responding to potential areas of improvement.

Ref Metric Year 1 Year 2 Year 3 Total
A1 Employee relations FTEs using HR Acuity 38 38 38 N/A
A2 Employee relations team fully loaded annual salary (per FTE) $82,878 $82,878 $82,878 N/A
A3 Productivity improvement with HR Acuity 20% 20% 20% N/A
A5 Productivity recapture 50% 50% 50% N/A
At Improved employee relations team efficacy $314,936 $314,936 $314,936 $944,809
Risk adjustment 5% 5% 5% N/A
Atr Improved employee relations team efficacy (risk-adjusted) $299,190 $299,190 $299,190 $897,569

HR Acuity's secure, centralized database provides the broader human resources and business partner organization with information on individuals' performance and employment histories. The business partner team can quickly evaluate employees' suitability for transfers, promotions, and former employees' attractiveness for rehire, helping their organization recruit and retain top talent. Business partner and human resources professionals can draw on cumulative employee data and knowledge bases to proactively respond to executives' questions and identify areas of concern in order to enhance EX at their organizations.

Ref Metric Year 1 Year 2 Year 3 Total
B1 Human resources and business partners FTEs using HR Acuity 1 1 1 N/A
B2 Employee history searches per year per business partner 24 24 24 N/A
B3 Time savings per search (hours) 1 1 1 N/A
B4 Employes history search annual time savings (hours) 24 24 24 N/A
B5 Proactive ad hoc reports per year per business partner 24 24 24 N/A
B6 Time savings per ad hoc report (hours) 3 3 3 N/A
B7 Time savings per ad hoc report (hours) 72 72 72 N/A
B8 Total time savings per year (hours) 96 96 96 N/A
B9 Human resources team fully loaded hourly salary $39.85 $39.85 $39.85 N/A
B10 Productivity improvement with HR Acuity $3,825 $3,825 $3,825 N/A
B11 Productivity improvement with HR Acuity 50% 50% 50% N/A
Bt Improved human resources and business partner efficacy $1,913 $1,913 $1,913 $5,738
Risk adjustment 10% 10% 10% N/A
Btr Improved employee relations team efficacy (risk-adjusted) $1,721 $1,721 $1,721 $5,164

Legal Risk Mitigation and Cost Avoidance

HR Acuity helps companies implement employee relations and investigation best practices, consistently documenting employee cases and proactively responding to potential problems. HR Acuity helps companies avoid potential litigation by helping the employee relations team identify potential hot spots and problem areas early on and take proactive measures to correct the issues. HR Acuity puts checks and balances in place to ensure that employees in similar situations are treated the same as well as providing a mechanism to protect privileged conversations with counsel. Ensuring a comprehensive investigation is conducted, remediating similar situations consistently, and creating documentation that could withstand legal scrutiny helps reduce the risk of discrimination claims. Case information is readily available indefinitely, and it can be shared with counsel should issues arise later, regardless of turnover or attrition in the organization.

Ref Metric Year 1 Year 2 Year 3 Total
C1 Employees 7500 7500 7500 N/A
C2 Average non-EEOC allegations (discrimination, Assumption harassment, retaliation) per 1,000 employees 9.16 9.16 9.16 N/A
C3 Average EEOC/administrative charges per 1,000 employees 1.56 1.56 1.56 N/A
C4 Potential employee cases legal risk 80.4 80.4 80.4 N/A
C5 % of employee cases resulting substantial legal costs 25% 25% 25% N/A
C6 Average settlement or jury Assumption award (per case) $160,000 $160,000 $160,000 N/A
C7 Average external legal counsel fee (per case) $450,000 $450,000 $450,000 N/A
C8 Average total legal cost (per case) $610,000 $610,000 $610,000 N/A
C9 Expected legal costs related to employee cases $12,261,000 $12,261,000 $12,261,000 N/A
C10 HR Acuity contribution to reduction in employee case legal risk 2.5% 3.75% 5% N/A
Ct Avoided and mitigated legal risk and costs $306,525 $459,788 $613,050 $1,379,363
Risk adjustment 20% 20% 20% N/A
Ctr Improved employee relations team efficacy (risk-adjusted) $245,220 $367,830 $490,440 $1,103,490

Proactive employee retention and turnover reduction

HR Acuity helps ensure that employees are treated consistently and fairly, improving organizations' EX. The strategic benefits of improved EX are significant. For the sake of this business case, Forrester has quantified the benefit of improved EX as reduced employee turnover. While more consistent, fair treatment of employees cannot guarantee a reduction in employee turnover, it's an important factor in creating an attractive employee experience. Employees who feel they are treated unfairly are more likely to seek alternative employment and take their grievances to public review sites.

Ref Metric Year 1 Year 2 Year 3 Total
D1 Employees 7500 7500 7500 N/A
D2 Annual Turnover 10% 10% 10% N/A
D3 Improvement in turnover 0.5% 0.75% 1% N/A
D4 Improved annual turnover 9.95% 9.925% 9.9% N/A
D5 Reduction in annual turnover (employees) 3.75 5.625 7.5 N/A
D6 Business worker salary annual salary fully loaded (per FTE) $44,245 $44,245 $44,245 N/A
D7 Cost of a new hire as % of salary 35% 35% 35% N/A
D8 Reduced employee turnover cost $58,072 $87,107 $116,143 N/A
Dt Strategic insight gains $58,072 $87,107 $116,143 $261,322
Risk adjustment 20% 20% 20% N/A
Dtr Proactive employee retention and turnover reduction (risk-adjusted) $46,457 $69,686 $92,915 $209,058

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Protect your reputation & build a better workplace.

HR Acuity is the trusted leader for employee relations case management and investigations – from issue to aftercare.

The role of employee relations has dramatically shifted

Work conflicts, performance issues and policy violations have been around forever, but now a new set of challenges has arisen:

  • Blurred lines between home and work, mental health issues, generational shifts in the workplace, new accommodations… keeping track of these issues is becoming increasingly complex.
  • Without fair, consistent processes, the potential for reputational damage, risk and increased turnover is high.
  • It is also a time of opportunity. Your employee relations data holds untapped potential for insight—and better visibility drives better employee experiences.
  • HR Acuity is the trusted leader for employee relations case management form issue to aftercare.
Why not join empower

Empower your whole organization with HR Acuity

HR Acuity’s technology empowers you with built-in intelligence, best practices and reporting, so you can:

Checkbox Icon

Enable employees to report workplace concerns easily and anonymously.

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Empower your people leaders with the tools and guidance they need to manage employees.

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Centralize, document and manage employee cases as they occur.

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Run fair, consistent investigations with best practices and templates built-in.

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Uncover trends through forward-looking data and analytics so you can prevent future cases.

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