The Difficult Conversations Series: Experienced Conflict Management Training

The Difficult Conversation Series is a practical, hands-on course that equips employee relations leaders and team members with the tools and confidence to handle the hardest moments in any working relationship: Holding colleagues accountable, giving honest feedback and receiving criticism without defensiveness. Across three workshops, participants will learn peaceful, repeatable communication sequences that can turn potentially divisive conversations into opportunities to build trust, restore relationships and strengthen their teams.  

Course Overview:  

• Workshop Dates:
  • Workshop 1: Wednesday, September 9 from 12:00 – 2:00 PM ET (Eastern Time) 
  • Workshop 2: Wednesday, September 16 from 12:00 – 2:00 PM ET (Eastern Time) 
  • Workshop 3: Wednesday, September 23 from 12:00 – 2:00 PM ET (Eastern Time) 
• Cost: $300   
• Exclusive for HR Acuity Customers: Register two team members and get a third for free! Please contact mmulvey@hracuity.com to get your third person registered.  
• PDC: Earn 6 SHRM and HRCI recertification credits for attending  
• Capacity: 100 participants  
• Sign up for empowER to attend. Registering is fast and easy — get started here.

Full Attendance Required: 

This course is structured as a two-part training with the workshops building on each other. Therefore, full, live attendance is required to ensure a valuable experience for all participants. The workshops will not be recorded and there are no make-up sessions. Credits will be awarded at the end of the three workshops. To be eligible for the credits, attendance is required at all sessions. 

NOTE: When you register, you will receive the link to join Workshop 1. The links for Workshops 2 and 3 will be sent out 24-48 hours after you register (or on the next business day if it is a Friday/weekend).  

Materials Use:

All materials provided in this course are for your organization’s internal use only. Please don’t share or distribute course materials outside of your organization without prior or written consent. Thank you for respecting the IP rights of HR Acuity and our partners. 

Cancellation Policy: 

 In the event that you need to cancel your registration prior to the start of the course, your payment will be credited toward a future training course. 

About Dr. Jeremy Pollack

• Ph.D., Psychology, Grand Canyon University 

• Master of Arts (M.A.), Anthropology, California State University Fullerton 

• Master of Arts (M.A.), Negotiation, Conflict Resolution, & Peacebuilding, California State University Dominguez Hills 

• Associate Certified Coach (ACC), International Coaching Federation 

• Certified Organizational Development Coach (CODC™) 
• Certified Clinical Trauma Specialist – Individual (CCST-I™) 

Questions?

If you have any questions, please contact mmulvey@hracuity.com.