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Get the Fifth Annual HR Acuity Employee Relations Benchmark Study, the only research report focused on the latest employee relations trends and practices.
This year's data, gathered from employee relations leaders at enterprise organizations across a wide range of industries, represents 4.5 million employees globally.
The findings indicate that the social, political and economic challenges of 2020, along with the global pandemic, have impacted employee relations practices and processes. But employee data and analytics continue to drive business decisions aimed at creating better workplaces and improving employee experience.
Here's a glimpse at some of the key findings:
- Leadership emphasis on data-driven insights from employee relations results in a 13 point spike with 86% of ER teams now responsible for data analytics.
- Centralization is standard best practice with 93% of organizations using a centralized or mixed model and specialization remains on the rise with 40% of organizations assign cases by line of business.
- Employee relations technology adoption gains traction with 75% of organizations now using a platform to manage ER and half (50%) storing ER and investigation documents in a case management system, resulting in greater confidence in reported data.