Deb Muller outlines the part that HR will play this year and beyond.
2020 was a tough year for everyone, including HR, employee relations and training professionals. As the pandemic spread across the planet, taking an incalculable toll on people’s lives and health, the economic impact forced companies to make massive operational changes to keep employees and customers safe and ensure business continuity.
So what will 2021 look like for HR professionals? Of course, none of us know the answer, and if there’s anything 2020 taught us, it’s to expect the unexpected. One key theme we’re certain will continue is the leading role HR will play in guiding our teams and organizations through what’s sure to be more change. Here’s a look at this and other trends we see for next year: