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HR Acuity Launches olivER, Transformative AI-Powered Employee Relations Companion

Jan 18, 2024
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“This is not merely about adopting technology; it’s about leveraging AI to build trust within organizations.”

In a strategic move toward innovation, HR Acuity, a leading provider of human resources SaaS solutions specializing in employee relations case management and investigations, proudly unveils olivER — an advanced addition to their platform that signals the company’s entry into the realm of artificial intelligence. This development represents HR Acuity’s commitment to staying at the forefront of technology and meeting the evolving needs of HR professionals.

olivER leverages the power of artificial intelligence to deliver powerful insights, positioning itself as an indispensable ally for HR professionals aiming to elevate their employee relations strategies through the HR Acuity platform.

Key Features of olivER include:

  • Instant AI-Powered Responses: Users can initiate interactions with olivER through pre-defined prompts, receiving prompt and accurate AI-powered answers related to various HR and employee relations scenarios.
  • Thought Leadership Navigation: olivER efficiently guides users through HR Acuity’s proprietary thought leadership content using natural language queries, ensuring access to relevant and insightful information.
  • Product Assistance: Extracting information from support documentation, olivER aids users in resolving product-related queries promptly.
  • AI/Analytics Narratives: olivER analyzes customer data to provide valuable insights and answers about the user’s employee relations landscape.


Deb Muller, CEO of HR Acuity, expresses enthusiasm about the transformative impact olivER is poised to have on customer experiences. “As we introduce olivER, the initial component of our AI-driven strategy, we are confident in its ability to empower our users responsibly,” says Muller. “This is not merely about adopting technology; it’s about leveraging AI to build trust within organizations.”

In navigating the rapidly expanding field of HR AI, HR Acuity distinguishes itself by adopting a conscientious approach to AI integration. The company relies on extensive data-driven insights and knowledge gathered through years of research conducted by their community’s expert thought leaders. Emphasizing responsible implementation, HR Acuity acknowledges the transformative potential of AI while prioritizing ethical deployment.

“We recognize AI as a transformative force, and our commitment is to deploy it ethically,” Muller emphasizes. “olivER, featuring an endearing canine avatar, symbolizes the trust we aim to cultivate with our users. Trust forms the cornerstone of employee relations, and we uphold this principle, even in the face of rapid technological advancements.”

With a history of actively engaging with the employee relations community through its annual benchmark study, HR Acuity reinforces its dedication to meeting the evolving needs of HR professionals with the introduction of olivER. As AI continues to shape the HR landscape, HR Acuity invites industry stakeholders to anticipate forthcoming updates in the coming year. The company aims to set new benchmarks for the responsible use of AI in employee relations, ensuring that each feature enhances user experiences without compromising the trust painstakingly built with employees.