HR Acuity + Workday: Secure. Seamless. Built for Employee Relations.
Workday for HR records, and HR Acuity for employee relations and investigations. When routine HR questions and high-risk employee relations issues live in the same ecosystem, but in the right systems, HR works smarter, investigations stay protected and leadership gains clearer insight.
HR Systems Manage Records. ER Manages Risk.
Workday HCM is your HR system of record, and Workday Help is your front door for HR inquiries. But neither is purpose-built to manage highly sensitive employee relations cases and investigations. When employee relations data lives inside Workday:
- Confidential details may be overexposed
- Access controls become complicated
- Investigation nuance is hard to manage
- Trend visibility gets distorted
You need separation. But you also need synchronization.
Unified, Secure, Purpose-Built:
HR Acuity & Workday
Integrating HR Acuity with Workday creates a secure, seamless end-to-end HR service ecosystem. Here’s how:
- Workday Help → The single front door for employees
- Workday HCM → The trusted HR system of record
- HR Acuity → The purpose-built employee relations and investigations platform
Together, they streamline both routine HR inquiries and complex employee relations cases without compromising privacy, compliance or insight.
An End-to-End HR Ecosystem. Built for Clarity and Control.
Workday Help: The Front Door
Employees submit HR inquiries in Workday Help. Routine cases are resolved there.
When a case requires confidential investigation:
- It is seamlessly routed to HR Acuity
- A linked ER case is created
- Sensitive details remain protected in HR Acuity
- Only status updates flow back to Workday Help
Employees experience one entry point, HR teams maintain proper case separation and confidentiality stays intact.
Workday HCM: Your System of Record for HR Data
HR Acuity integrates with Workday to pull employee, group, and location data automatically. That means:
- No manual re-entry of employee data
- Accurate org and manager alignment
- Snapshots-in-time for defensibility
- Clean trend reporting across HR dimensions
You control what data is shared — and when — all while maintaining strong governance through Workday configuration.
HR Acuity: Where ER and Investigations Are Done Right
HR Acuity is a purpose-built employee relations and workplace investigations platform with a proven three-step methodology that ensures consistent, thorough and defensible investigations.
Teams can:
- Conduct structured investigations
- Maintain centralized evidence
- Manage complex, multi-party cases
- Protect confidential details with role-based access
- Track trends, hotspots, and repeat patterns
- Benchmark against industry data
With HR Acuity, your team can handle employee relations issues the right way, every time.
Why Choose HR Acuity + Workday for Smarter HR
With Workday as your HR system of record and HR Acuity as your system of record for employee relations and investigations:
One Front Door for Employees
Workday Help manages intake and HR knowledge
Purpose-Built ER Case Management
Sensitive employee relations intake is transferred to HR Acuity for confidential case management
Bi-Directional Data Sync
Accurate employee data from Workday HCM; case outcomes return to Workday Help — no duplication, no lost context — enabling easy, accurate ticket resolution reporting
Confidential by Design
Investigation details stay protected
Connected Insights
Combine HR and ER data to spot trends, risks and hotspots early before risk intensifies
“HR Acuity does the heavy lifting for us — turning hours of manual work into instant, meaningful insights.”
Rachel Greer, Head of Employee Relations
Why Workday Customers Choose HR Acuity as Their Employee Relations Partner
Workday HCM is the authoritative system of record for employee and organizational data. HR Acuity is purpose-built as the system of record for employee relations and investigations — designed for heightened privacy, strict access control and defensible outcomes.
Through secure, bi-directional integration, HR Acuity brings employee context into every case while keeping sensitive case and investigation details protected.
The result: Accurate data, tighter controls and employee relations management built for sensitive and highly-nuanced workplace issues.
What HR Acuity’s Innovation Partner Designation Means
Our Innovation Partner status reflects:
- A trusted relationship within the Workday partner ecosystem
- Proven integration reliability with Workday HCM and Workday Help
- Deep alignment with Workday architecture and APIs
- Enterprise-grade security and compliance standards
Workday & HR Acuity Integration: Frequently Asked Questions
-
Being designated as a Workday Innovation Partner reflects a deep, strategic relationship within the Workday ecosystem. It signals proven integration reliability, customer success and alignment with Workday’s technical and security standards.
-
HR Acuity integrates through a secure bi-directional sync. Employee data such as demographics, reporting structure and organizational attributes flow into HR Acuity to ensure accurate case context. Structured ER outcomes can flow back into Workday for enterprise reporting — without exposing investigative notes.
-
Implementation partners help configure and deploy Workday. Integration partners connect additional systems to Workday. HR Acuity is a specialized Workday partner that extends Workday HCM and Workday Help with purpose-built employee relations and investigations software.
-
Employee issues can originate in Workday Help and be securely escalated to HR Acuity for confidential ER case management. Case outcomes return to Workday Help for ticket resolution reporting — without duplicating work or exposing sensitive details.
Want to Learn More?
Contact us today to take advantage of the HR Acuity and Workday partnership.