As a human resources professional, it is probably the phone call or office visit you dread the most. When an employee calls to allege serious misconduct by a coworker, workplace investigations certainly follow. In today’s fast-paced business world, where employees are increasingly aware of their rights, and employers are under constant scrutiny, conducting a workplace investigation has become a critical tool for maintaining a healthy workplace culture. And for most employee-related events, the workplace investigation process would not be complete without an investigation interview.
A workplace investigation can have far-reaching implications on an organization, from ensuring compliance with legal requirements to improving employee morale and engagement.
This is where employee relations software and case management solutions, such as those offered by HR Acuity, can provide a significant advantage. Read on to gain valuable insights and strategies for upholding a productive and compliant workplace with the help of better HR investigations.
Table of Contents
What are Workplace Investigations?
A workplace investigation involves gathering information and evidence to determine whether an employee has violated a policy or engaged in inappropriate behavior. Whether it is a simple verbal discussion with employees or a more complex investigation, the employee relations team needs to ensure that the company remains compliant with employment laws, labor relations and internal policies throughout the entire process.
Workplace investigations are an essential part of maintaining a safe and respectful environment for employees, and can be initiated for various reasons, such as:
- Any type of harassment
- Discrimination
- Substance abuse
- Violence or threats against others
- Theft or vandalism
- Conflict of interest
- Breach of trust
- Abuse of sick leave
- Excessive absenteeism
- Other violations of company policies
Do Harassment Investigations Differ From Other Workplace Investigations?
Harassment investigations do not differ from other workplace investigations, but due to their sensitive nature a specialized approach may be warranted. In workplace harassment investigations, the focus is on unwelcome or offensive conduct directed towards an individual or a group based on protected characteristics such as race, gender, religion or disability. These inquiries demand a thorough understanding of relevant laws and regulations, as well as the ability to create a safe and supportive environment for the individuals involved. Additionally, confidentiality is often paramount in harassment investigations to protect the privacy of all parties concerned. Proper training for investigators, a clear communication strategy and a commitment to fostering a workplace free from harassment are crucial components in ensuring the success of these specialized investigations. For information on how to report workplace harassment, see our post here.
