It may not be surprising that during 2020, social and political conflict–along with ongoing challenges due to COVID-19–helped position the employee relations (ER) function as a vital factor in shaping positive employee experiences.
Yet, without a strong focus on analytics, reaching those ER objectives will be an even tougher challenge, according to HR Acuity’s fifth annual Employee Relations Benchmark Study.
In fact, the study found that the number of ER teams responsible for analytics rose 13 percentage points over the last year, which HR Acuity CEO and founder Deborah J. Muller says demonstrates that leadership teams are growing increasingly reliant on data-driven employee relations insights to create better cultures and safer workplaces.
