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Fifth Annual Benchmark Study Highlights Increased Need For Employee Relations Analytics And Insights To Guide Business Decisions

Jun 15, 2021

HR Acuity, the only technology platform specifically built for employee relations and investigations management, announced the release of the Fifth Annual HR Acuity Employee Relations Benchmark Study, based on in-depth research from more than 125 organizations, representing approximately 4.5 million employees globally and 2.3 million employees in the United States.

The results show that during 2020, social and political conflict along with ongoing challenges due to COVID-19, positioned Employee Relations as vital to shaping positive employee experiences. With the number of employee relations teams responsible for analytics rising 13 points over last year, it’s evident that leadership teams at organizations have grown increasingly reliant on data-driven employee relations insights to create better cultures and safer workplaces. The ripple effect of 2020 led to increases in accommodation requests, social media issues and discrimination claims along with a significant decrease in resources and diminished commitments to vital employee relations processes.