A recent study by HR Acuity, entitled People Leaders and the Gap in Managing Employee Issues (registration required), found a shortfall in people management skills. The HR Acuity platform enables leaders to identify, investigate and track employee issues.
The study identifies a huge gap between managers skills sets and what the employee relations experts within HR perceive. 52% of managers are confident in their ability to document issues effectively and compliantly. Only 2% of employee relations experts think they are. Worryingly only 51% of the managers believe that HR can help them resolve issues. What wasn’t clear was the overlap between the two.