In this engaging episode of The Left of Boom Show, Deb Muller, founder and CEO of HR Acuity, joins Phil Wilson to explore the changing landscape of employee relations (ER). From building scalable ER technology to leveraging AI and benchmarking, Deb Muller offers strategic insights for ER professionals, HR leaders and legal practitioners alike.
What You’ll Learn
The ER Evolution
How Deb went from HR practitioner to tech founder—and why she built a platform specifically for employee relations.
Why Consistency in Investigations Matter
Only ~50% of organizations require a standardized investigation process. Deb explains why that’s a risk organizations can’t afford to take.
Benchmarking & KPIs That Drive Employee Relations Impact
Insights from HR Acuity’s Ninth Annual Benchmark Study and how data empowers teams to prove employee relation’s ROI
Using AI Without Losing the Human Touch
Where AI can (and shouldn’t) play a role in investigations, documentation and issue triage.
Preventing Problems Before They Escalate
From “yellow-light” moments to “red-light” issues, how the right tools and metrics can surface risk early.
The Power of Community
How the empowER community is connecting thousands of employee relations professionals to share knowledge and best practices.
Listen to the full episode here: https://www.youtube.com/watch?v=7z8UghD36_4.
