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Next Generation HR Workplace Investigations Management Software

Conduct consistent, compliant workplace investigations that uphold neutrality, confidentiality and fairness. HR Acuity’s AI-powered platform supports structured, transparent fact-finding, reducing legal and reputational exposure while fostering trust and delivering equitable outcomes for your enterprise.

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Leading Enterprises Trust HR Acuity

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Are Your Processes Increasing Risk?

32% of organizations do not use a required investigation process
Only 20% of organizations gather feedback from employees involved in an investigation
Only 26% of organizations are able to report on substantiation rates

HR Investigation Software That Meets Your Needs

Our proprietary three-step methodology brings structure without rigidity, guided by best practices and strengthened by AI-powered planning that drives consistent, accurate and defensible investigations.

  • Plan: Create a blueprint for your investigations and plan your interviews with guided templates and AI support, because what you ask is what you uncover. 
  • Investigate: Use built-in interview protocols to build trust and ensure efficient, thorough and fair investigations that comply with organizational policies and regulations.  
  • Determine: Review your findings and determine a course of action. Then maintain a secure, centralized source of truth for your documentation, with role-based access controls to protect sensitive information.

Compliance When It Matters Most

Built-in best-practice-embedded protocols and AI-powered interview guides equip your investigators to ask the right people the right questions, protect attorney-client privilege and help your enterprise remain compliant with the latest laws, regulations and EEOC requirements. 

A Transparent Process Employees Can Trust

Demonstrate your commitment to fairness with a standardized process that consistently and efficiently addresses employee concerns, building trust while generating insights to mitigate risk. 

Improved Transparency (with stats)

HR Investigation Software for Today’s Workplace

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Interview Templates and Interview Protocols

Guide investigators with AI-powered, interview guides and planning support to build trust and ensure compliance with policies and regulations.

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Robust Role-Based Permissions

Ensure confidentiality, allow attorney client privilege as needed and manage handoffs to decision-makers to guard against retaliation.

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Comprehensive ThroughCareTM

Empower your team to support employees after difficult workplace events, strengthening trust, well-being and retention. Case teams can easily demonstrate care and accountability with ready-to-use task sets and reminders that ensure seamless follow-up.

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Defensible AI

With intelligent automation and instant access to best practices and support, teams resolve issues faster, ensure consistency and uphold the highest standards of neutrality and confidentiality, strengthening both employee experience and organizational integrity.

See Our Workplace Investigation Software in Action

HR Acuity brings structure, consistency and clarity to every investigation. Let our expert team show you how better tools lead to better outcomes.

Our Customers Are Our Biggest Fans

Hear from just some of the people who have benefited from the cutting-edge HR software that HR Acuity has to offer:

  • “With HR Acuity, we can overlay the data to paint a clear picture of our culture — how we show up for employees and how we’re living up to our values and delivering on our purpose. These were insights we couldn’t access before.”

    Abira Balendran

    Director of Enterprise Employee Relations

  • “HR Acuity gave us credibility and a seat at the table right out of the gate. We now have the ability to further prove ER’s value by showing our leaders where we see trends, areas for improvement and how to proactively address them. Being able to back up our advice and counsel on ER matters with data has really accelerated the business’ buy-in of the value we provide.”

    Adam Harlow

    Director, Employee Relations

  • “With HR Acuity, our teams have access to tailored data that drives smarter planning, efficient resource management and confident decision-making. The reporting capabilities give us clarity we didn’t have before.”

    Akhil Nair

    Senior Consultant

  • “IU Health has received exceptional support and service from HR Acuity. Throughout our journey to select and implement a case management system, the team has been incredibly supportive at every stage—selection, contract, implementation, training, and go-live.”

    Alicia Harvey

    Human Resources Operations

  • “HR Acuity was the first tool I’ve seen that does benchmarking seamlessly and gave me confidence I was doing an apples-to-apples comparison.”

    Christina DuVall

    Executive Director, Ethics and Compliance and IG

  • “HR Acuity truly is the best ER case management and investigation software solution on the market.”

    Christina Myers

    Executive Director of HR Compliance

  • “I can easily discover trends and metrics that help the organization to be more proactive and get ahead of issues. I can see areas of concern and then make decisions on how we will handle them.”

    Christopher Vogelheim

    Associate Director of HR & Employee Relations

  • “HR Acuity gives us visibility into real-time trends and allows us to quantify our work. Case count alone doesn’t tell the whole story, but by interpreting the data thoughtfully, we can demonstrate our value and ensure we’re strengthening, not just protecting, company culture.”

    Darren Carducci

    Director of Employee Relations

  • “With a consistent process in place, our teams are aligned on who’s involved and the steps we’re taking. All notes are centralized and accessible so there are no surprises. Managing cases is easier, faster and far more transparent thanks to HR Acuity.”

    Desiree Coe

    Employee Relations Partner

  • “We really needed a way to become more sophisticated and drive better record keeping. HR Acuity really provides us with some excellent reporting tools and allows us to get that high-level overview for executives so that they know what areas they need to put resources into.”

    Erik Emro

    Director of Associate Relations & Policy

  • “HR Acuity is simple enough for easy adoption but has the complexity required to get the job done. It has stood the test of time, keeping pace with the demands of our global business. This product delivers exactly what it promises.”

    Ian Stickland

    Head of Employee Relations

  • “Workplace violence issues, harassment, discrimination, and retaliation are our top concerning risks. HR Acuity allowed me to manage hotspots and dig in with valid information of where things are really happening.”

    Jennifer Solecki

    HR Director, Employee Relations

  • “With HR Acuity, it’s faster and easier to find the information that we’re looking for. If a business leader comes to us with a question, finding whatever they need is simple.”

    Julie Doss

    Director, Head of Employee Relations – US & Canada

  • “Easy access to data is crucial. With limited time, no one wants to waste it searching for numbers. HR Acuity streamlines this process, allowing you to free up resources from administrative tasks and focus on what truly matters — driving value and impact where it counts.”

    Kaitlyn Rybczynski

    Employee Relations Program Manager

  • “With others, you have to adapt your process to use the tool; with HR Acuity, the process IS the tool. It walks us through, it helps keep it consistent with all of our investigators around the world, and it creates the guardrails for how we run our employee relations cases and investigations.”

    Katie Wilson

    Senior Director, Employee Relations

  • “We are now able to clearly see trends and gaps and can take a proactive approach to our ER. We could never do this type of analysis before we had HR Acuity.”

    Kelly Byrne

    Head of Employee Relations & HRBP NA

  • “HR Acuity makes the investigations process so simple for our investigators. It’s really allowed us to drive more consistency in our case management practices and really just have better quality data.”

    Kim Roa

    Senior Director of Global People Consulting and Employee Relations

  • “We really needed a single source of truth in our documentation. To access advanced analytics, manage employee relations cases consistently and simplify issue categorization, we turned to HR Acuity — and it delivered.”

    Rachel Greer

    Head of Employee Relations at Yelp

  • “Our relationship with HR Acuity has been excellent: Strong attention to detail, a clear, structured process and responsive customer management if issues arise.”

    Rebecca McEachen

    Director, Human Resources

  • “If you’re on the fence about bringing HR Acuity into your organization, don’t be. It gives you a line of sight to what your teams are doing, what they’re working on, what their load is like. So if we’re seeing something show up in a case, we have the ability now to tweak the way that process is handled.”

    Ryan Bartholomew

    Employee Relations and Compliance Manager

  • “HR Acuity gives me the visibility to be able to use the insights and trends to take proactive actions, as well as manage our cases on a day-to-day basis.”

    Sam Tyers

    Senior Director, Employee Relations

  • “HR Acuity has everything we need to handle employee issues consistently, confidently and compliantly. It’s an ER solution that’s built by ER professionals for ER professionals.”

    Stephanie Miller, JD, MBA

    Head of Employee Relations

  • “HR Acuity has really helped us with our credibility in the business. We had a lot of manual processes and it’s really helped to automate and streamline. It’s been a really powerful tool in helping us have insights, data at our fingertips, the ability to produce reporting for our C-Suite leadership as needed, where hotspots are, how we can action.”

    Tory Niceswander

    Head of Global Employee Experience

  • “Being able to share trends with the business has been very important for stakeholders. [With HR Acuity] we can highlight where attention is needed, which supports more informed, proactive decision-making.”

    Yra Macuja

    Employee Relations Operations Lead

Employee Investigations Frequently Asked Questions

  • An HR investigation occurs when there is an issue or misconduct allegation brought to HR that needs resolving. Such an investigation needs to be done equitably, consistently and comply with local, state and federal laws.

  • Workplace investigation management software streamlines how organizations address workplace investigations, ensuring consistent processes and ethical practices. It tracks all investigation details in one accessible location, empowering organizations to make informed decisions and take appropriate actions. It is an essential tool for maintaining a safe and compliant workforce, promoting equitable outcomes and accurate record-keeping.

  • Effective investigation tracking software is essential for organizations to manage workplace investigations efficiently and effectively. It implements standardized processes, facilitates unbiased outcomes and tracks relevant documentation for accurate record-keeping.

  • HR Acuity makes it easy to get started with AI-powered investigation planning, ensuring investigators, regardless of experience level, begin every case the right way. AI-driven interview question generation helps teams ask the right questions, while our proprietary three-step methodology provides flexible, standardized guidance to deliver consistent, compliant investigations. 

  • When any allegation or issue raised from any employee is deemed to be credible regarding abuse, harassment or a critical lapse in professional judgment.

  • Based on the complexity of the investigation, timelines vary. See our Benchmark Study for the latest data.

  • HR Acuity uses a three-step methodology — Plan, Investigate, Determine — built on best practices and standardized processes that increase consistency and fairness across all investigations. This helps large organizations ensure each case follows the same proven structure and meets internal and external compliance expectations.

  • HR Acuity centralizes all investigation data — tasks, interviews, decisions and outcomes — in a shared system that enables visibility for authorized stakeholders. This makes it easier for enterprise leadership and compliance functions to monitor case status, compliance performance, and trends across teams or regions.

Ready to get started?

Need more information? We’d love to hear what’s on your mind!