Hear from Ryan Bartholomew, ER and Compliance Manager at American Electric Power, on how HR Acuity helps unlock insights into team processes and streamline case handling.
If you’re on the fence about bringing HR Acuity into your organization, don’t be. Having HR Acuity data is going to make all your other COEs, especially within the HR umbrella, perform better. We’ve been able to report out on how many cases are being done. It gives you a line of sight to what your teams are doing, what they’re working on, what their load is like. So if we’re seeing something show up in a case, we have the ability now to tweak the way that process is handled.
