TL;DR: Effective employee relations requires frontline managers, not just HR, shares HR Acuity’s CEO, Deb Muller. Give them clear tools—like HR Acuity’s manager support—so they can document issues confidently, collaborate fluidly with ER and make sound decisions for their teams and the organization.
Video Transcript
[0:00] Good employee relations is not just an HR thing—you need to get everyone involved, particularly the managers. From a data perspective, a documentation perspective and day-to-day interaction with employees, they’re on the front line, but we need to empower them.
[0:25] If you ask a manager—tell a manager—that they have to document something, they look at you like, “OK, I’ll document it, but I have no idea where or how.” We need to give them those tools, gated tools that build confidence and accountability in what they’re doing.
[0:45] That’s why we recently introduced our Manager Portal. It empowers managers with the tools and templates they need to have conversations with employees while allowing fluid collaboration with the employee relations team, ensuring they make the best decisions for the organization and team.
