See how HR Acuity brings consistency and data-driven insight to Konica Minolta as Stacey Lucariello, Director of Talent Management and Employee Relations, shares how the platform’s built-in analytics, real-time visibility and empowER community elevate her team’s impact.
Video Transcript
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[0:00] Prior to HR Acuity everything was done manually. The HR team that handled ER sent paper reports via email, which carried a lot of risk. There was no consistency in how investigations or data were handled, so I immediately saw an opportunity to mitigate risk along with gaining analytics and other great tools.
[0:30] What I like most about the HR Acuity solution is the partnership of customer service—the proactive reach outs, upgrade alerts and the chance to give feedback as we implemented both HR Acuity and HR Acuity managER. (HR Acuity’s tool for people leaders.) We’ve been part of building the tool, and the team has implemented many of our recommendations, which truly differentiates the platform.
[1:00] The biggest win is consistency. My team now pulls the same data, records cases the same way and reports consistently. That uniform data lets us deliver impactful insights and trends that guide coaching and training decisions.
[1:30] The platform’s yearly Benchmark studies show how peer companies structure ER. With precise case volumes and benchmark data I can rethink my team design and plan changes that align with best practices—hugely impactful both personally and professionally.
[2:00] Customer service and the empowER Network exceeded expectations. Connecting with other ER professionals to share ideas and best practices made implementation smoother. The tool is intuitive, but change management and peer support elevate success.
[2:30] If you’re considering HR Acuity, tap into the network of existing users, learn what worked for them and decide what data will matter most to your business so the platform’s robust reporting and analytics drive real impact.
[3:00] Thank you.
