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Empower People Leaders to Confidently Handle Employee Issues 

Dealing with employee issues is hard. Give your team leaders the tools they need to effectively manage employee issues. 

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Close the Gap in People Leader Confidence with managER

People leaders are often the front line for employee issues, but there’s a large gap in both information and process to handle the issue properly. Only 2% of ER professionals are “very confident” that their managers possess sufficient skills to properly address employee issues. 

managER is the only solution designed to help close this gap with proven processes, documentation, triage support and analytics. 

Everything People Leaders Need to Confidently Manage Employee Relations

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Draft clear, consistent, and compliant communications with real-time AI prompts, editing support and transparent track changes

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Manage Performance Improvement Plans (PIPs) with structure, consistency and visibility

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Handle day-to-day employee issues as they arise

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View a complete employee history, providing context for the current issue

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Easily access company policies and procedures

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Accurately document employee issues within the system

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Receive real-time training and guidance on common issues

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Configure letter templates based on best practices

See managER in Action

Features That Put People Leaders in Control

With managER, you can arm your people leaders with easy access to company policies, coaching for tough conversations, and the step-by-step process they need to respond to and document issues quickly, consistently and fairly.

  • Track Behavioral and Performance Issues: Managers can easily and effectively document, track and address employee issues, handling the day-to-day with confidence. 
  • Collaborate Easily with HR as Needed: Managers work independently, connecting to HR for collaborative review as needed. 
  • Get HR Best Practices at Your Fingertips: Expert guidance, tips and company policies are built in, customizable by your organization. 
  • Easy Interface to Learn and Use: Quickly document and manage employee issues in a simple and intuitive user interface.

Confidently Navigate Employee Issues

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Prompt Issue Intervention

Equip people leaders with the tools they need to address employee concerns confidently and consistently, preventing issues from escalating.

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Centralized Visibility and Accessibility

People leaders can see and manage all employees that report to them, allowing them to identify and manage potential problems early on.

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Guided Conversations

Offer real-time coaching and support for challenging discussions, ensuring leaders handle issues effectively and with fairness.

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Enhanced Efficiency

Streamline issue management with structured workflows and timely guidance, helping leaders document and resolve matters quickly while promoting organizational accountability.

Download the eBook: People Leaders and the Gap in Managing Employee Issues

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Frequently Asked Questions: HR Acuity’s People Leaders Solution

  • The managER (Manager & People Leaders) platform by HR Acuity is a specialized employee relations support tool designed to help people leaders confidently manage employee issues. It provides access to company policies, real-time coaching, step-by-step workflows, documentation tools and performance improvement plan (PIP) support so leaders can respond to concerns quickly, consistently and fairly.

  • managER equips managers with built-in guidance for tough conversations, templates for clear and compliant communications, workflows for documenting and tracking employee behavior and performance issues and centralized access to employee history and company policies. This helps ensure issues are handled with consistency and confidence.

  • Yes, HR Acuity’s broader platform (including the people leaders component) supports enterprise-grade integrations with HR information systems (HRIS), ticketing tools, CRM systems, single sign-on (SSO) and other corporate systems to deliver a unified, real-time view of employee data and case histories.

  • For large organizations, managER helps standardize issue handling with best-practice workflows, ensures consistent documentation across departments and supports enterprise compliance goals by providing audit-ready records.

  • Yes, managER is suitable for organizations of any size. However, its structured workflows, analytics and integration capabilities are particularly beneficial for larger enterprises looking to enforce consistent practices across teams and locations. Smaller organizations can also use the platform, but the full power of its analytics and enterprise integrations may be most leveraged at scale.

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Need more information? We’d love to hear what’s on your mind!