The Leading AI-Powered Employee Relations Case Management and Workplace Investigations Software
Hundreds of organizations across the globe trust HR Acuity to supercharge their employee relations efforts—because we don’t just lead the industry, we created the category. Consistently ranked #1 by G2 in enterprise case management software, we’re proud to support your team with the only employee relations and investigations platform built by experts who truly understand the work.
Designed for Employee Relations, Trusted by Top Companies
The Only Purpose-Built Platform for Compliant, Investigations—Powered by Responsible AI
When it comes to employee relations, HR Acuity is the gold standard. Our platform empowers you to protect your company by handling issues consistently and building a safer, fairer workplace. Combining secure documentation, AI-fueled insights and our proven three-step methodology for air-tight investigations, HR Acuity supports every step of the employee relations process.
- Protect your organization with centralized, ironclad documentation and customizable, best-practice workflows that reduce legal risk.
- Empower managers with our solution that helps leaders handle employee issues consistently and effectively, with HR Acuity’s signature defensible AI built in.
- Create a speak-up culture with our confidential employee reporting hotline available in 35+ languages across 50+ countries, featuring AI-powered, online and live-agent intake options.
- Leverage data and AI to customize dashboards and identify trends—preventing issues before they escalate to minimize legal risk and enable informed decision-making.
Our Customers Are Our Biggest Fans
Hear from just some of the people who have benefited from the cutting-edge HR software that HR Acuity has to offer:
-
“IU Health has received exceptional support and service from HR Acuity. Throughout our journey to select and implement a case management system, the team has been incredibly supportive at every stage—selection, contract, implementation, training, and go-live.”
Human Resources Operations
-
“HR Acuity truly is the best ER case management and investigation software solution on the market.”
Executive Director of HR Compliance
-
“I can easily discover trends and metrics that help the organization to be more proactive and get ahead of issues. I can see areas of concern and then make decisions on how we will handle them.”
Associate Director of HR & Employee Relations
-
“We really needed a way to become more sophisticated and drive better record keeping. HR Acuity really provides us with some excellent reporting tools and allows us to get that high-level overview for executives so that they know what areas they need to put resources into.”
Director of Associate Relations & Policy
-
“Workplace violence issues, harassment, discrimination, and retaliation are our top concerning risks. HR Acuity allowed me to manage hotspots and dig in with valid information of where things are really happening.”
HR Director, Employee Relations
-
“With others, you have to adapt your process to use the tool; with HR Acuity, the process IS the tool. It walks us through, it helps keep it consistent with all of our investigators around the world, and it creates the guardrails for how we run our employee relations cases and investigations.”
Senior Director, Employee Relations
-
“We are now able to clearly see trends and gaps and can take a proactive approach to our ER. We could never do this type of analysis before we had HR Acuity.”
Head of Employee Relations & HRBP NA
-
“HR Acuity makes the investigations process so simple for our investigators. It’s really allowed us to drive more consistency in our case management practices and really just have better quality data.”
Senior Director of Global People Consulting and Employee Relations
-
“If you’re on the fence about bringing HR Acuity into your organization, don’t be. It gives you a line of sight to what your teams are doing, what they’re working on, what their load is like. So if we’re seeing something show up in a case, we have the ability now to tweak the way that process is handled.”
Employee Relations and Compliance Manager
-
“HR Acuity gives me the visibility to be able to use the insights and trends to take proactive actions, as well as manage our cases on a day-to-day basis.”
Senior Director, Employee Relations
-
“HR Acuity has everything we need to handle employee issues consistently, confidently and compliantly. It’s an ER solution that’s built by ER professionals for ER professionals.”
Head of Employee Relations
-
“HR Acuity has really helped us with our credibility in the business. We had a lot of manual processes and it’s really helped to automate and streamline. It’s been a really powerful tool in helping us have insights, data at our fingertips, the ability to produce reporting for our C-Suite leadership as needed, where hotspots are, how we can action.”
Head of Global Employee Experience
Seamless, Efficient Integrations with HR Acuity
Odds are, you already have software for a variety of other HR and ER functions. That’s why we designed our HR solutions to easily and seamlessly work with what you have. HR Acuity offers three data in/data out integration options, enabling you to connect to your employee or business data without needing to have your IT person on speed dial.
The end result not only saves you time but feels like you are working within a single system that takes care of all your ER software needs.
Frequently Asked Questions About HR Acuity
-
HR Acuity uses a proven three-step methodology, built-in best practices and standardized workflows. Documentation is centralized, secure and includes tamper-proof audit trails for full legal defensibility.
-
Yes. Workflows and interview protocols are fully configurable to fit each case type, ensuring compliance, consistency and faster resolution.
-
HR Acuity’s AI is built for employee relations to support better decisions—not make them. olivER™, trained on 20 years of ER insights, helps you spot trends, summarize cases, draft questions and benchmark—without drawing conclusions. You stay in control. HR Acuity’s AI is different—fair, defensible and trusted by ER teams who know the stakes.
-
HR Acuity offers a centralized, encrypted platform with detailed logs and permission controls, creating secure, tamper-proof records that maintain attorney-client privilege and withstand legal scrutiny.
-
Yes. It includes templates, guided workflows and AI tools like olivER to help with interviews, insights and language translation to boost consistency.
-
managER supports managers with triage, policy access, real-time guidance and full employee histories to document issues clearly and consistently.
-
Yes. Speakfully offers anonymous reporting integrated directly into HR Acuity, keeping all reports secure, centralized and easy to manage throughout the investigation process.
-
Yes, data in HR Acuity is secured to protect confidential data. HR Acuity is SOC Type II certified and partners with Microsoft Azure to provide data hosting infrastructure at its Tier IV SSAE-16 and ISO 27001 compliant facilities. We also offer Single Sign-On (SSO) via Security Assertion Markup Language (SAML) to ensure authentication security.
