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HR Acuity vs. ServiceNow HR Service Delivery: Comparing Employee Relations & Investigations Solutions

HR Acuity is the Enterprise Leader in Employee Relations Case Management 

HR Acuity offers an all-in-one employee relations platform that allows HR professionals to conduct consistent investigations and accurately manage employee cases.

HR Acuity vs. ServiceNow HR Service Delivery

HR Acuity customers tell us they love the built-in best practices, step-by-step investigation process, and how easy HR Acuity is to use. See why hundreds of leading companies choose HR Acuity over competitors.
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Specifically built for employee relations and investigations check x
Best practices built-in check x
Step by step investigation process check x
Search involved parties to include any history or patterns in your investigation check x
Auto-generated investigation close-out reports check x
Schedule follow-up reminders check x
Configurations to meet your organization’s needs – issues, actions, permissions, questions and more can easily be configured without requiring specific support check x
Proven New User Adoption Program and case health monitoring to ensure consistency, full adoption, and quick time to value check x
Broad number of integrations supported out-of-the-box. No additional internal resources are needed. check x
Analytics & Reporting – get answers in 3 clicks or less with data in a context that shows patterns and tells a story for your organization check x
Benchmark your organization against other organizations of similar size or industry check x
ER roundtable community, best practices, ER & Investigations training, ER thought leadership, and 24/7 customer support and success check x
International phone numbers check check
Workplace reporting – anonymous or by name check check
Secure two-way messaging check check
24/7 whistleblower hotline including language translation check check

We Love Our Customers, and They Love Us...

Hear from people who benefit from our cutting-edge HR case management software. 

Trusted by hundreds of leading brands and growing fast.

Top performing companies recognize the value of investing in employee relations. See why they rate us #1.

Questions? We have answers.

Yes, HR Acuity is easy to use, and our proven user adoption program ensures your team has quick time to value.
Yes, HR Acuity integrates with any HRIS.
Yes, data in HR Acuity is secured to protect confidential data. HR Acuity is SOC Type II certified and partners with Microsoft Azure to provide data hosting infrastructure at its Tier IV SSAE-16 and ISO 27001 compliant facilities. We also offer Single Sign-On (SSO) via Security Assertion Markup Language (SAML) to ensure authentication security.
HR Acuity offers industry-leading customer service that ensures you’re never more than a call or email away from the help you need. Customers can reach the support line at any time or contact your Customer Success Manager. Our 24/7 support center enables users to also quickly search for answers in our knowledge base.

HR Acuity easily integrates with the systems you use:

See More Comparisons

Learn more about why we’re the best choice with these employee relations and investigations software comparisons.