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HR Acuity vs. ServiceNow HR Service Delivery: Comparing Employee Relations & Investigations Solutions

HR Acuity is the Enterprise Leader in Employee Relations Case Management 

HR Acuity offers an all-in-one employee relations platform that allows HR professionals to conduct consistent investigations and accurately manage employee cases.
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HR Acuity vs. ServiceNow HR Service Delivery

HR Acuity customers tell us they love the built-in best practices, step-by-step investigation process, and how easy HR Acuity is to use. See why hundreds of leading companies choose HR Acuity over competitors.
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Specifically built for employee relations and investigations check x
Best practices built-in check x
Step by step investigation process check x
Search involved parties to include any history or patterns in your investigation check x
Auto-generated investigation close-out reports check x
Schedule follow-up reminders check x
Configurations to meet your organization’s needs – issues, actions, permissions, questions and more can easily be configured without requiring specific support check x
Proven New User Adoption Program and case health monitoring to ensure consistency, full adoption, and quick time to value check x
Broad number of integrations supported out-of-the-box. No additional internal resources are needed. check x
Analytics & Reporting – get answers in 3 clicks or less with data in a context that shows patterns and tells a story for your organization check x
Benchmark your organization against other organizations of similar size or industry check x
ER roundtable community, best practices, ER & Investigations training, ER thought leadership, and 24/7 customer support and success check x
International phone numbers check check
Workplace reporting – anonymous or by name check check
Secure two-way messaging check check
24/7 whistleblower hotline including language translation check check

We Love Our Customers, and They Love Us...

Hear from people who benefit from our cutting-edge HR case management software. 

VERICAST
Christina Myers
Executive Director of HR Compliance

HR Acuity truly is the best ER case management and investigation software solution on the market.

sanofi
Kelly Byrne
Head of Employee Relations & HRBP NA

We are now able to clearly see trends and gaps and can take a proactive approach to our ER. We could never do this type of analysis before we had HR Acuity.

Akamai
Stephanie Miller, JD, MBA
Head of Employee Relations

"When I was introduced to HR Acuity, I was completely blown away by its capabilities. I realized it was head and shoulders above any other solution because it was supported by an organization that lives and breathes ER – it’s an ER solution that’s built by ER professionals for ER professionals, so it’s definitely best in show."

GRIFOLS
Christopher Vogelheim
Associate Director of HR & Employee Relations

"The analytics capability in the HR Acuity platform is strong, and I can get the exact data that I need quickly. I can easily discover trends and metrics that help the organization to be more proactive and get ahead of issues. I can see areas of concern and then make decisions on how we will handle them, whether through more training, further enrichment or development, or coaching that’s needed."

Akamai
Stephanie Miller, JD, MBA
Head of Employee Relations

"HR Acuity has everything we need to handle employee issues consistently, confidently and compliantly."

Trusted by hundreds of leading brands and growing fast.

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Top performing companies recognize the value of investing in employee relations. See why they rate us #1.

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Questions? We have answers.

Yes, HR Acuity is easy to use, and our proven user adoption program ensures your team has quick time to value.
Yes, HR Acuity integrates with any HRIS.
Yes, data in HR Acuity is secured to protect confidential data. HR Acuity is SOC Type II certified and partners with Microsoft Azure to provide data hosting infrastructure at its Tier IV SSAE-16 and ISO 27001 compliant facilities. We also offer Single Sign-On (SSO) via Security Assertion Markup Language (SAML) to ensure authentication security.
HR Acuity offers industry-leading customer service that ensures you’re never more than a call or email away from the help you need. Customers can reach the support line at any time or contact your Customer Success Manager. Our 24/7 support center enables users to also quickly search for answers in our knowledge base.

HR Acuity easily integrates with the systems you use:

See More Comparisons

Learn more about why we’re the best choice with these employee relations and investigations software comparisons.

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HR Acuity vs. Case IQ

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