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Our proprietary three-step methodology is the result of years of trial and error, tech and human experience. It guides you through an intuitive process based on best practices — allowing for more transparency, employee trust, and improved accuracy and defensibility.
Interview GuidesDon't leave any human resources investigation up to chance. Have your investigators ask the right people the right questions with standardized templates. Our workplace investigation software helps keep you on track so your interviews stay focused and you get the information you need.
Airtight DocumentationMake sure all parties are informed at every step of the process by documenting and maintaining complete records of all communications. With the help of our employee investigation software, you can have accurate documentation that will bolster your case if any disputes arise during the process.
Protecting the WorkflowProtect your investigator and the organization against retaliation by maintaining compliant best practices and managing handoffs between investigators and decision-makers. When you have our HR investigation software working for you, it’s easy to ensure everything will be in perfect order.
Current Best PracticesGuide investigators through every step with best practices for consistently better outcomes. This solution provides you with a template for success.
See it for yourself. Let our demo team show you the path to better investigations with more consistent outcomes.
HR Acuity truly is the best ER case management and investigation software solution on the market.
We are now able to clearly see trends and gaps and can take a proactive approach to our ER. We could never do this type of analysis before we had HR Acuity.
The service HR Acuity delivers is head and shoulders above other ticketing systems and really sets HR Acuity apart from some of the providers in this space.
"When I was introduced to HR Acuity, I was completely blown away by its capabilities. I realized it was head and shoulders above any other solution because it was supported by an organization that lives and breathes ER – it’s an ER solution that’s built by ER professionals for ER professionals, so it’s definitely best in show."
"The analytics capability in the HR Acuity platform is strong, and I can get the exact data that I need quickly. I can easily discover trends and metrics that help the organization to be more proactive and get ahead of issues. I can see areas of concern and then make decisions on how we will handle them, whether through more training, further enrichment or development, or coaching that’s needed."
"HR Acuity has everything we need to handle employee issues consistently, confidently and compliantly."
Maybe you’re new to HR investigations…let’s cover some basics.
An HR investigation occurs when there is an issue or misconduct allegation brought to HR that needs resolving. Such an investigation needs to be done equitably, consistently and comply with local, state and federal laws.
Short answer? They investigate. Investigators receive the allegations, question individuals, assess the situation once they have all the data, document the entire process and then take appropriate action to ensure a proper and just outcome.
When any allegation or issue raised from any employee is deemed to be credible regarding abuse, harassment or a critical lapse in professional judgment.
Everyday issues can often be resolved in 1-3 business days. However, various factors can prolong investigations including the severity and complexity of the issue, how many people are involved, their availability for interviews, and level of cooperation.
The Seventh Annual Benchmark Study is packed with trends and insights to help elevate your organization’s employee relations.
Need more information? We’d love to hear what’s on your mind!