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NEW DATA: Eighth Annual ER Benchmark Study Just Launched
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Meet Your New Employee Relations Case Management Platform

Spot the small problems in real-time and deal with them the only way you can afford to: the right way. Our proprietary employee relations case management platform makes it easy to effectively identify and investigate employee relations issues, behaviors and patterns. 


Respond the Right Way. Every Time.

HR Acuity helps you categorize ER issues so you can address each one consistently and appropriately.

Low Risk Cases

These are every day, expected issues falling within company norms: you've got the green light — nothing outside of normal HR activity is required.

Medium Risk Cases

Repeat tardiness, failing performance, or "disrespect" - these issues don't happen everyday but need to be scrutinized, documented thoroughly and monitored closely before they become a bigger problem.

High Risk Cases

These are serious allegations of misconduct, harassment, retaliation, or discrimination. A thorough investigation is needed to protect your employees, your organization, and your brand.

Best Practices Are Our Only Practices

When an investigation is necessary, our proven three-step methodology guides you every step of the way.


Get everything in order. Create a blueprint by organizing all available information: involved parties, issues, interim actions, and investigators. Take everything you actually know to be true at this point, document it all and prepare for interviews.
Start gathering facts. Review documents and interview involved parties using our interview templates and evidentiary analysis. Our fact-finding techniques will keep the process moving while helping ensure an efficient and compliant investigation.
Bring it all together. Take your documented findings and determine a course of action. Review your plan and obtain approval from your organization’s stakeholders. Use the HR case management software to easily track communications and schedule follow-ups.

Our Customer are Our Biggest Fans

Hear just some of the people who have benefited from the cutting-edge HR case management software that HR Acuity has to offer:

Frequently Asked Questions

Case management refers to how HR professionals handle any incoming questions or inquiries from employees. These scenarios might include disputes among co-workers, cases of alleged harassment, accusations of malfeasance or violations of company policy. This can be an intensive and time-consuming procedure if they don’t have automated workflows and other tools to help them process and share information internally as well as with other departments. It is critical that HR departments be able to resolve any employee relations issues efficiently and effectively to prevent problems from escalating and to ensure employee satisfaction.
An HR case management software platform like ours allows you to manage, document and resolve employee relations issues, quickly and transparently while mitigating risk, both financial and legal. HR Acuity has developed a powerful platform that is also more intuitive, customizable and accessible than other products you may have heard of or tried.
The use of an employee relations case management system enables HR managers – and leadership – to keep track of issues as they arise and provide reporting that can help prevent problems in the future.

Any claim or allegation that has been or should be elevated to the level of human resources. Tardiness and excessive sick days could be mild, while harassment, discrimination and abuse of a fellow employee would be on the severe side. HR Acuity gives you a case management tracking system that allows you to discern mild from severe and a roadmap on how to proceed either way.

See How We Did It

A lot of your, “how, why, and what” questions regarding HR Acuity can be answered by exploring our case studies and one pagers.


The Latest ER Trends, Issues and Challenges, All in One Place

The Eighth Annual Benchmark Study is packed with groundbreaking trends and insights to help elevate your organization’s employee relations strategies.