The Road to Recovery: The Expanded Role of Employee Relations Post-COVID-19

When COVID-19 roiled the globe earlier this year, businesses were forced to overhaul the way they operated overnight.

Enterprises large and small, across every sector, suddenly found themselves in reactive mode, as they attempted to keep business running smoothly and employees healthy, while
complying with state and federal orders—all without a playbook.

As employers across the country scrambled to set up home offices, establish new modes of communication and reinvent operating models, the professional, physical and emotional well-being of employees were a top concern.